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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑
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6 @6 h& |9 P! e9 C" ?& Y0 M: l' q【会员论坛ID】：iwatch9 \& N# c$ O- M$ H% I
【咨询公司】： 头头
- ?$ {0 @4 x+ K# U【咨询内容】：2 E- P& i- i4 Q+ i
2 `) l; g5 V! H, V昨天在你家注册了个账号，今天参加活动存了1018。
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中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。
1 s$ H7 k" u3 k* |1 V4 q3 |& Z难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？; I0 W( D! L# J, H, _: C& e
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到现在还没回复我的资金的去向，真有这么难？! S5 M) C: ]7 b9 \8 _' h: s# A
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帮我追问一下，我转的两笔款去哪里了~ （附截图）, B) R7 d% Y# U9 T9 x" e
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谢谢~. [. K6 O+ j# y- ?% L* D/ B
下午就找了在线客服，一直没能解决，好像很难一样？3 O1 l+ j6 p0 v7 X* Y
这庄可能太小了，老板兼会计，老板娘做客服？ |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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现在已经在提款审核中，但是还是没有得到任何解释。0 ]; \& l0 i5 t" A! H
如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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当前离线
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当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5( W5 R* L! e, t4 K
- u% B, B9 X3 e& f# l3 F& i8 q这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。1 I, L6 u8 E A/ o0 ~9 N
8 i: o0 T, B+ A+ Z+ X+ h& G8 x2 R只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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当前离线
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iwatch 发表于 2017-8-15 10:55" x8 j( t8 D8 K7 c5 x/ H
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5. I1 x% u$ b; C/ v _* |: T9 L
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这个问题绝对不是这 ...
/ C- g) p; O" U# h您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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当前离线
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' d( O; Q5 \. G- n客服妹妹，我最后说一次。' I+ B, W' s$ j; ~
昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，, Q2 w6 C9 r: T) z" T$ W
按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。5 x# |4 s* w5 x" {/ p$ ^
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然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。
$ z, f6 D: I; N* m, C虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。) B/ Q( M; k2 q. x* B: _
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 2426 小时
本月在线: 15 分钟
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资金到账了，在线客服真的很不给力。
$ E9 j& \! W* f+ [) {6 d) f: L. ?$ h就评一般吧。 |
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