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当前离线
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【会员论坛ID】：duqiana 【咨询公司】：濠庄公司 【咨询内容】：昨天下午的在论坛看见你们公司有存1314送588的活动 于是就登陆你们公司9 u" E9 `7 A# }$ h
登陆后发现有90多元 差看了一下存款记录 显示是活动优惠
# f: ]! }& |4 `. h* | 咨询客服，客服告知是什么周周彩金，反正我也不知道什么活动
! t* e" \% I9 f2 ] T/ |3 s 在申请1314+520活动的时候 客服告诉我 让我先玩完了送我88元 或者是扣除88元2 t. f; m* H6 w+ t7 m, C
那我肯定不能扣除了 肯定是自己去玩了 咨询了一下客服 客服说只能玩老虎機游戏 1倍流水
: l- F- T! R/ \6 G: Q9 A5 w1 M, K1 ^ 于是我就吧88元去玩BBIN真人游戏的连环夺宝，打够流水谁了70元 还剩下20多元 我就申请提款了/ o, `- g: @& Q {
因为他们公司显示最低可以出款8元 我提款20多元没毛病吧$ G6 c2 w+ g4 g7 [3 W
过了一会提款给我退回了 说是最低提一百，明明显示最低可以提款8元 我出款20多元 合情合理 给我退回也太坑爹了 这也就罢了
8 g4 z, d+ p8 `7 |4 q. X 问题是在给我添加520活动彩金的时候& l1 Z7 X1 [" j4 ]7 a
客服说必须要扣除前面送我的那个88元输剩下的20多元 7 m" T3 o2 x' B5 m! R
我跟客服说 我都在规定的游戏中打够流水了 为什么还要扣除？？客服就说要是不扣除会影响我提款什么之类的吓唬我
, y7 c- ]) }; J9 n/ h$ j* {* S% Y# a" D 因为我那个时候已经存好了1314元 无奈我就同意给扣除了! P5 ]' ~0 A) _1 T* \
这么点钱是小钱 我也不在乎 昨天参加你们公司的1314+520活动也全军覆没了 / ^6 }9 F3 V/ W
反正事情就这么个事情，我只是反应反应你们公司的客服太不专业了，送的88元根本任意游戏1倍流水都可以 客服误导我非让我玩老虎機
0 v/ Y* n, \8 g# j8 G1 { q5 I) m 而且我按照客服说的玩老虎機打够了流水，提款20多元提款给取消，申请+520又说 要扣掉取消提款的金额
$ p; n1 t% n2 A2 G- Z& y( p/ J 就这么点小钱我也不在乎，怎么处理 你们公司自己看着办吧, f: y$ m7 K, _1 s( b' K
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 2109 小时
本月在线: 0 分钟
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0 ~+ r1 b* d1 c5 y+ Q4 x不管是公司具体提款额度是多少 我按照客服所说的游戏 打够流水 虽然说送我的金额没全部输完 2 s( K4 s- |$ x$ p* P
但是打够流水 默认就自由游戏不受任何限制了 显然给我扣除不合理
$ z2 r y' }' o0 A. t8 [虽然说当时是我同意扣除，但是试想一下当时的处境， 毕竟我已经存了1314，客服说不扣除会影响我出款
% J- d- C: [0 d5 X# R" S而且这优惠 我在大厅看客服回复其他博友的帖子说任意游戏都可以
0 H0 S$ v( C1 Y) @! Q" s+ [1 n8 N. N他家在线客服完全误导我 非要让我玩老虎機游戏 * s7 O" ]$ x A% W# A G
显然不合理 |
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当前离线
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本帖最后由 濠庄 于 2017-3-15 21:44 编辑
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亲~请您稍等一下呢 这边正在为您查询原因呢 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 867 小时
本月在线: 0 分钟
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本帖最后由 濠庄 于 2017-3-15 22:19 编辑
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亲爱的玩家您好，这边已经确认完当时的情况了，这边为您说明一下哦: ; |, n! I9 X4 K+ ?" o; B9 C/ K* r
首先，关于您的88元周周彩金活动规定上是只限定玩老虎機没错呢，您在其他帖子看到的不限平台也没错，只是不限平台的活动当时是已经结束的，后面重新推出的周周彩金是有限制老虎機的哦，这方面造成您的误会，深感抱歉呢。
: g! I: m- \1 G y接着是出款金额的部份，这边的出款限制是最低100元呢，只是目前有推出一个出款晒图彩金的活动，送的金额是要让玩家可以直接提款的，因此才会将系统设定的金额由100元改成8元哦，但也只限定这个活动呢，为了避免造成玩家误会，在更改设定之前也是有设置弹窗提醒的，您在登陆网站时都是可以看到的哦。8 R' L3 V8 e* X2 M5 ?% Z
最后扣除金额的部份，虽然彩金本身是有限制老虎機的，但您已经有打够了足够的流水，因此在游戏限制的部份的确是不该受到影响的，当时接待您的客服妹妹可能是太忙了没有注意到这点，担心会影响到您后续出款，才会想要提醒您呢，这边也已经通知财务帮您将扣除的部份补回了哦，造成您的困扰非常不好意思，希望不会因此影响到您的心情呢& B& H% x( x/ q' C1 L8 K
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 2109 小时
本月在线: 0 分钟
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{:4_130:}非常满意 |
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