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同乐城客服进来一下，4号存款现在不到账
[复制链接]
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本帖最后由 版主10 于 2015-3-16 08:50 编辑
4 i* }* u3 T) i* A& A, r9 q( _7 Z: M( n* u
3月4号你们家开始那个兑换活动，我也是第一时间就去参加了，为了买门票，4号下午17：43分去网站里存款了200元，是看到你们那个公司账号直接转进去的款，是转给你们农业银行的户名，同行转账的，因为之前玩播音的平台都是先存款后提交存款信息的，并没有选择在线支付，我的账户显示交易成功也扣了款，看没有到账我就第一时间咨询了客服，从4号下午18点开始咨询，当时排队的人多，我等了半小时才排到，后面客服回我的话也是5分钟-10分钟回一句，爱理不理的，最后又过了半小时算是把信息问完了，后面说提交客服处理，这一等就是一个半小时，中间说了几次话，那边的客服叫我继续等，到晚上20点，实在是等不下去了，我就关了聊天界面，想着第二天就会好，第二天又去找客服，客服叫我填写存款信息单，我也是照填了，又过了一天，6号，去找客服，客服又告诉我说交给财务去审核，这一等又是一小时，后面又叫我再次提交存款信息单，我又照着填并提交了，直到今天7号了，还是没有到账，去找你家客服每次都要先排队半天，然后客服有一句没一句的回你，间隔时间就是5分钟回你一次话，又是说要让财务审核，叫我继续等，我也确实是火大，这几天这个事弄的心情也不太好，过年刷的福利也全部因为心态不好而清代了，对你们家的服务水平和质量，我确实是无语了，你赶快给我处理好让我的资金到帐，我打死也不会再去了，顺便附带一张截图大家看看客服是怎么说的，有这么服务对待客户的吗，一次次的叫我等，一等一两个小时没有结果，你们把客户当猴耍吗，我玩了不下20个平台，有这样的客服吗，有这样的处理速度吗
5 N( Y8 Z: G1 T. n
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: p9 G6 l, d9 u0 K' T: a: j
还是非常的感谢版主帮忙了 |
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舞出精彩 发表于 2015-3-7 19:27/ A6 j/ Y1 [3 o- G7 `5 U
3月4号你们家开始那个兑换活动，我也是第一时间就去参加了，为了买门票，4号下午17：43分去网站里存款了200 ...
碰到这样的事也确定太郁闷了 |
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谢谢天策论坛和论坛客服的帮助，我的同乐城存款问题已经得到解决。; e& X" `$ ~1 N& q" {6 Q
http://www.tcelue.com/thread-1202792-1-1.html
& O; i& q a' H(出处: 天策论坛_天策论坛). C. [" ]9 ~" C* ~( [3 A
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