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[lastpost] => 2746412 会员红红红咨询账号被封 1751638870 天策-瑶娥
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当前离线
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本帖最后由 huarenh 于 2021-10-25 14:47 编辑 9 {; K7 m/ ]1 h; X/ F
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【会员论坛ID】：huarenh. |, y5 |0 }3 c- F7 p) b
【咨询公司】：12BET- @* r/ q7 P( g6 z+ q
【公司账号绑定】：已绑定
Q2 ^2 n2 N' `2 e. \; c+ Q【咨询内容】： ! e, e% s/ m, Z: D' o& d
( ]8 \: x% ^* ~$ S( V# l' k3 s 10月22日早上9点多的提款，到现在还是没有收到。今天早上咨询客服，说已经汇出了要我提供银行卡流水，提供了然后说等邮件，下午邮件回复说汇出了要我自己检查银行卡。但是我的确没收到，联系24小时客服要他们提供转账截图流水号，客服说无法提供，然后又要我重新发银行流水等邮件……! f1 ]# W% N; q' l
我发多少次流水都是没有收到啊，我相信12BET不会黑钱，肯定是转账转错给别人了，麻烦论坛和客服跟进一下，这样不断重复发流水等邮件永远解决不了。- L, X) c7 |+ \- ]! Z! B
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当前离线
经验:
天策币:
活跃币:
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总在线: 6649 小时
本月在线: 0 分钟
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本帖最后由 天策-七玥 于 2021-11-2 09:17 编辑
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; x4 K0 A: d- L! b问题七玥已经了解了，七玥会联系客服过来帮你查看是什么问题
% |. _! ?) s: B% q, n-----------------------------------------------------------------------------------------------------------------------
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; Y# s- S" U1 G, z& m: ?7 V: @. k4 y跟进情况更新：
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% w p# }& a4 ~0 t* }2021-10-25 14：54【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询% J- D8 t m. |. X w6 W6 {
2021-10-25 15：23【客服回应】—— 客服回应我们告知说财务正在核实，有消息官网客服是会直接联系告知情况，我们会继续更加情况
2 }! |; S. B6 ?4 \* O5 H- B9 O2021-10-30 10：48 【跟进汇报】—— 第二次邮件已回复，钱已退回账号
( Y0 t( c# ]2 k" Z" X& Z) o2 `2021-11-02 09:17【版主回复】—— 由于事务完成会员超过了规定时间48小时没评价，版主默认评价-好评7 v0 K/ c" ?! P! o4 k1 c2 \/ K( {3 y
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评价说明：- F! ]" w$ |, }) V* Z+ t/ F8 ] Z5 J
; X1 ^8 }' b0 g& w: y1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
1 C! {- M+ R4 r& W0 H2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 181 小时
本月在线: 0 分钟
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 84 小时
本月在线: 0 分钟
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12bet老公司，绝对靠谱。不会坑钱的。可能真的汇错人了 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 6649 小时
本月在线: 0 分钟
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请问在线客服是否有与您联系通知呢？这里给七玥知道一下哦~ |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 147 小时
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' h2 g7 `8 ^/ }没有联系我……
- n5 M' I' K1 d7 o4 J E第二次邮件复了，钱退回到账号了 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 6649 小时
本月在线: 0 分钟
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好的 如没问题可以对这次的事务进行评价哦，差评，中评，好评8 K% k5 K) {2 @! }: s
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 6649 小时
本月在线: 0 分钟
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8 b" X2 r& L8 @: X, a$ |楼主，由于你的事务客服已处理完毕，按照规则48小时工作日内需要回帖给此次咨询服务一个评价，你已超过规则时间，七玥这里帮你默认评价（好评）
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