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与金沙之间事宜
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本帖最后由 版主13 于 2012-8-5 19:55 编辑 # T; z5 }' V( @5 L9 ^3 O" W
6 q E2 n+ M7 e: g* f1 E我首存1000送250，流水是15倍，输完了剩0.2元想再存。问客服直接存款还算不算以前差的流水，客服说不算。
6 U: D* E7 s2 @+ F& V# H2 a于是二存1000送150，流水是12倍，这是官网写的。12倍打出来想取款，不给取，找客服发生了以下对话，对他们的专业水平和态度感觉无语。9 F' B/ [# Q$ h5 E; B8 N1 d
和他们客服对话我都无语了，请求论坛直接介入吧，我想直接取款走人了。
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楼主有没有保留第一次和客服说的：“0.2元余额不计算之前的流水”这段对话？ |
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回复 2# 天策情报局
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这个真心没保存，我也不知道结果会这样，刚问客服我能查询22号的聊天记录吗，客服说每天都有很多人来咨询问题的，所以聊天记录每天都删除（五天时间都没到，我估计大多数博彩网站不会每天删除历史聊天记录吧） r3 g5 A$ ]: p- y3 W; _- d
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这个是刚才的聊天记录，虽然是皇 冠平台，不知道为什么用这个聊天软件# [% v2 B( r. F/ C: g6 ~$ Q; k
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这个是我的存取款记录0 D+ u3 h* n- d% h. e1 ^
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3 U% S8 a) b% O# M+ g这个是我的返水记录
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申明下当时我的余额是0.2元，找客服问客服说可以。现在她的意思我也不太懂，难道大概就是说本来剩0.2元就不算以前的流水了，但是我领取二存优惠到账后（7.22），然后过一天返水就到了（7.23），难道因为这个是首存优惠后投注的返水，所以还要算第一次不够的流水？哪个公司的返水不是相当于存款？甚至很多公司不用投注就可以直接取款了吧？/ x( q8 S. x- Y& n
0 ]3 ? U/ N: W首先申明下我没有辱骂金沙的客服半句，但是管理员们可以在咨询相关问题的时候以我的身份，用户名kejingui5，看看客服怎么说，来来回回就说几句话。 |
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回复 天策情报局
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这个真心没保存，我也不知道结果会这样，刚问客服我能查询22号的聊天记录吗，客 ...
6 Y$ l4 g* u. l! o3 O Okejingui 发表于 2012-7-26 21:39 
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之前也有会员试过这现象.刚好存第2次款遇到返水日或不知道之前返水.导致帐号余额高与原来余额.后面系统默认需要打够之前流水.4 @/ a1 }- \7 ^' G6 S
楼主下次切记拿优惠之后2存时之前流水是否还需要打.聊天记录也要同时留下.避免不必要麻烦.+ @9 h3 x$ `6 L& c! e4 e
关于红利后续产生问题.论坛不予处理. |
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回复 天策情报局 + e4 M f. H( ~" Z; |' E& g
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8 K# U; K/ J2 N6 \8 B! m 这个真心没保存，我也不知道结果会这样，刚问客服我能查询22号的聊天记录吗，客 ...' P7 @) V) J6 j# d1 _9 D+ x$ F
kejingui 发表于 2012-7-26 21:39
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3 g6 g/ M9 N. h+ a% E+ i5 w" a刚才已尝试交谈.具体能否处理.不能确认,因为是红利后产生问题.本身红利问题论坛不予处理.请楼主耐心等待. |
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回复 5# 版主13
4 W2 m- u3 j' w' J' Z& b/ T I- |& ?# \: l' f2 Z
/ _1 @7 T. h/ D 好的，谢谢版主，返水是我二存红利领取后第二天到的。我当时好像就是问我的账号，领取二存后，还需要以前差的流水吗，她根本就没提到返水的事情好像，只是说可以，然后我就说马上存款。 |
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当前离线
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