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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑 ' M" D! ^/ b2 A6 M- ]) u0 r
6 @& w: M9 o/ ~* I. Z- j( r$ h
【会员论坛ID】：iwatch
' Q; F3 W6 ?) j8 s+ N【咨询公司】： 头头
8 m- q8 |" R2 \, j) O【咨询内容】：
: I7 k- [* f' I+ A! X9 w8 H
$ _0 f" C/ ~" s9 {$ n昨天在你家注册了个账号，今天参加活动存了1018。) J" O' @( y& ?+ m% T
+ |' r8 F) x0 R! i6 G5 R中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。& B% A6 V E' P4 |( U
难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？
. h+ u: }5 ~/ z9 y) c5 w R6 Y' ~( R. ]2 U) }8 e" e" k% z7 N9 @
到现在还没回复我的资金的去向，真有这么难？
" V5 y/ j- ~* @8 g& ]$ Z! x) |+ f* h! R: V, n( r1 b1 b0 @
帮我追问一下，我转的两笔款去哪里了~ （附截图）, Y2 B/ G- D( A1 E, `
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/ W& n. w& s8 F7 p( {' d8 p谢谢~
6 Y. k, h$ j. ^0 X8 a下午就找了在线客服，一直没能解决，好像很难一样？( O" m4 V' r% I
这庄可能太小了，老板兼会计，老板娘做客服？ |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。6 @- f3 ]' Q# Z2 n( M* |
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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7 v) Q& z- j: B8 }7 i现在已经在提款审核中，但是还是没有得到任何解释。
& F# q; o+ ]8 X" @如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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# a2 x: ]$ u2 \
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
) l. y, E( i4 }# q. o0 r
6 J' K7 T- |4 U5 C) q/ t6 {+ {* I% I这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。
/ E4 ]8 g: l& K( r: j/ V
" ^' ~) d3 y# @/ b/ {8 q* f只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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iwatch 发表于 2017-8-15 10:55 I; E5 e; W w& O9 [! \
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
: B2 p! ^; I( R- S% a1 \ I. ?3 P3 H) L, s
q! {* h( \6 M3 @% G% c: K- V _这个问题绝对不是这 ...
2 A; }, ^7 E5 `- z" v9 w& P5 Z您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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当前离线
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4 p$ ~& M. [2 e Y
客服妹妹，我最后说一次。
# x: \4 `$ w% @' ^8 H" X* b9 W: G昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，/ Y }2 g% s# `7 j6 q' Y* ]; j
按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。- P, P7 |$ e8 q
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然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。
1 z0 V0 p4 N7 {, R) {% A虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 2426 小时
本月在线: 15 分钟
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4 C( v4 n! `6 `( u5 ~ c8 C5 l
资金到账了，在线客服真的很不给力。
& [, z" V' z! f' V& W1 ?9 X9 O就评一般吧。 |
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