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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？ ) L% b+ b) G @& e* z( s# E& E* ^# r
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当前离线
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
5 Y P9 B: X- Z# p1 \$ o3 U g1 o) {6 E9 {& D5 w7 ~, [
跟进情况描述：
' Q6 G# R7 J+ h- y+ P" Q( S+ W6 l2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
5 |$ m- p! p# \4 |2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。& a1 H6 I% [: D" l V9 E% z1 `
2021-8-23 23:04【会员回复】——已到账( N3 {* E7 _( i0 F' g; [
2021-8-23 23:04【会员评价】——好评
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本次咨询总结：
! R3 ~- g- y" @% U0 f本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。4 w" n7 l1 b' u/ G8 H9 w; Q
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。2 }* G) k* E0 {7 i; V
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评价说明：
# M$ z( q7 e; u, f1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理8 G. ~$ a" c% Z" n
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。1 o' S& M( \6 h/ d5 O
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当前离线
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您好，亲爱的会员：" C; S8 D6 J7 |, |
抱歉为您带来不便！
% B& @2 G* ~' f8 h0 C6 B/ T经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
* P2 A I% d& z/ y% B" g如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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评价说明：
; s; N& p2 K# b+ d, t( k* Q. ?+ r1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理' `& `/ s. ]6 K+ |
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 9272 小时
本月在线: 15 分钟
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 13226 小时
本月在线: 167 小时
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2 o) J2 r; j7 z6 C* L9 D, |9 |感谢您的好评 |
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