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|
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本帖最后由 版主13 于 2012-8-5 19:55 编辑 1 r5 _* h( j# }% @4 _- Z6 n
+ |4 Q. e% N5 E2 W7 [' O, r我首存1000送250，流水是15倍，输完了剩0.2元想再存。问客服直接存款还算不算以前差的流水，客服说不算。
. _& Z& X: [$ W: ~* Q于是二存1000送150，流水是12倍，这是官网写的。12倍打出来想取款，不给取，找客服发生了以下对话，对他们的专业水平和态度感觉无语。, g9 j- y4 l1 z' B
和他们客服对话我都无语了，请求论坛直接介入吧，我想直接取款走人了。% q) ]" y7 g M3 u. p( z$ Y P
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回复 5# 版主13 0 k& ] `! Q' [0 d( R- `4 U
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好的，谢谢版主，返水是我二存红利领取后第二天到的。我当时好像就是问我的账号，领取二存后，还需要以前差的流水吗，她根本就没提到返水的事情好像，只是说可以，然后我就说马上存款。 |
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回复 天策情报局
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9 ]! b% @) d2 p) F* M 这个真心没保存，我也不知道结果会这样，刚问客服我能查询22号的聊天记录吗，客 ...
* K% a/ E% |0 k5 D; X' ^* fkejingui 发表于 2012-7-26 21:39 
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刚才已尝试交谈.具体能否处理.不能确认,因为是红利后产生问题.本身红利问题论坛不予处理.请楼主耐心等待. |
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回复 天策情报局 9 l. K7 { I# l# |* I
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这个真心没保存，我也不知道结果会这样，刚问客服我能查询22号的聊天记录吗，客 ...3 k: U* D- i3 P" ^5 {5 t: e
kejingui 发表于 2012-7-26 21:39
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2 G5 B% C/ h1 m# O2 U之前也有会员试过这现象.刚好存第2次款遇到返水日或不知道之前返水.导致帐号余额高与原来余额.后面系统默认需要打够之前流水.
9 D" o7 m+ Y$ @- @楼主下次切记拿优惠之后2存时之前流水是否还需要打.聊天记录也要同时留下.避免不必要麻烦.6 @$ [ u: V0 j1 p
关于红利后续产生问题.论坛不予处理. |
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回复 2# 天策情报局
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这个真心没保存，我也不知道结果会这样，刚问客服我能查询22号的聊天记录吗，客服说每天都有很多人来咨询问题的，所以聊天记录每天都删除（五天时间都没到，我估计大多数博彩网站不会每天删除历史聊天记录吧）; l h# f0 n- L9 s& O2 g
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这个是刚才的聊天记录，虽然是皇 冠平台，不知道为什么用这个聊天软件
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' Q4 X4 Y2 f- J1 a5 K5 W; f这个是我的存取款记录( i& t; Z6 g; {
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5 Z+ X+ v% Z/ f0 S这个是我的返水记录
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$ I, T, B- E, V: [申明下当时我的余额是0.2元，找客服问客服说可以。现在她的意思我也不太懂，难道大概就是说本来剩0.2元就不算以前的流水了，但是我领取二存优惠到账后（7.22），然后过一天返水就到了（7.23），难道因为这个是首存优惠后投注的返水，所以还要算第一次不够的流水？哪个公司的返水不是相当于存款？甚至很多公司不用投注就可以直接取款了吧？
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; f1 j$ h8 V' u7 A# `. X7 P' A首先申明下我没有辱骂金沙的客服半句，但是管理员们可以在咨询相关问题的时候以我的身份，用户名kejingui5，看看客服怎么说，来来回回就说几句话。 |
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楼主有没有保留第一次和客服说的：“0.2元余额不计算之前的流水”这段对话？ |
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