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当前离线
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【会员论坛ID】：duqiana 【咨询公司】：濠庄公司 【咨询内容】：昨天下午的在论坛看见你们公司有存1314送588的活动 于是就登陆你们公司
& B2 f/ O/ i' E7 a 登陆后发现有90多元 差看了一下存款记录 显示是活动优惠( C% c' U t8 Y4 z7 y
咨询客服，客服告知是什么周周彩金，反正我也不知道什么活动 $ n {1 [. f- [* P. Y0 L
在申请1314+520活动的时候 客服告诉我 让我先玩完了送我88元 或者是扣除88元
3 l+ y: P: v- W' h1 a, L 那我肯定不能扣除了 肯定是自己去玩了 咨询了一下客服 客服说只能玩老虎機游戏 1倍流水
4 v' l3 F9 n' g2 k9 O( H5 }6 k- H 于是我就吧88元去玩BBIN真人游戏的连环夺宝，打够流水谁了70元 还剩下20多元 我就申请提款了
7 U! I9 t! J7 K6 K& ~9 C/ d 因为他们公司显示最低可以出款8元 我提款20多元没毛病吧+ D) j1 X8 {) }1 R+ U# E' m: X
过了一会提款给我退回了 说是最低提一百，明明显示最低可以提款8元 我出款20多元 合情合理 给我退回也太坑爹了 这也就罢了
: `4 [& r: w, p6 q1 p U+ x' g8 I5 N 问题是在给我添加520活动彩金的时候( \. t# G0 o2 H3 F1 y1 F2 N# G
客服说必须要扣除前面送我的那个88元输剩下的20多元 7 V6 P, ?# | b: @7 j6 H) E
我跟客服说 我都在规定的游戏中打够流水了 为什么还要扣除？？客服就说要是不扣除会影响我提款什么之类的吓唬我2 g& D! s3 z7 L, Y3 Z: o
因为我那个时候已经存好了1314元 无奈我就同意给扣除了: {# R3 }' \* l+ o s+ Y. w
这么点钱是小钱 我也不在乎 昨天参加你们公司的1314+520活动也全军覆没了
! q* _; e8 Z$ {# @0 o/ J+ x- G8 w 反正事情就这么个事情，我只是反应反应你们公司的客服太不专业了，送的88元根本任意游戏1倍流水都可以 客服误导我非让我玩老虎機
4 d, G# p/ f5 d! C0 V! S' d: c 而且我按照客服说的玩老虎機打够了流水，提款20多元提款给取消，申请+520又说 要扣掉取消提款的金额' i- \" F7 D: @1 C" H- W
就这么点小钱我也不在乎，怎么处理 你们公司自己看着办吧5 S' K6 {) }) v, h/ H8 G
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当前离线
经验:
天策币:
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策小分:
总在线: 2109 小时
本月在线: 0 分钟
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# B* C7 h. U9 ^( H不管是公司具体提款额度是多少 我按照客服所说的游戏 打够流水 虽然说送我的金额没全部输完
) B5 M+ J4 Z" {# A但是打够流水 默认就自由游戏不受任何限制了 显然给我扣除不合理1 M1 _0 Z- Z0 ^9 G, Y t, |. F
虽然说当时是我同意扣除，但是试想一下当时的处境， 毕竟我已经存了1314，客服说不扣除会影响我出款
" X% H7 t/ e- M2 T5 k# `而且这优惠 我在大厅看客服回复其他博友的帖子说任意游戏都可以
' f" b* i% f5 ?2 K他家在线客服完全误导我 非要让我玩老虎機游戏 $ ?$ |7 Q! J5 X0 J3 R
显然不合理 |
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当前离线
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本帖最后由 濠庄 于 2017-3-15 21:44 编辑
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0 }' |: i% q: e) z! I, E亲~请您稍等一下呢 这边正在为您查询原因呢 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 867 小时
本月在线: 0 分钟
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本帖最后由 濠庄 于 2017-3-15 22:19 编辑
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亲爱的玩家您好，这边已经确认完当时的情况了，这边为您说明一下哦: , p7 u0 c( L9 i. V0 _# d) _4 m6 p
首先，关于您的88元周周彩金活动规定上是只限定玩老虎機没错呢，您在其他帖子看到的不限平台也没错，只是不限平台的活动当时是已经结束的，后面重新推出的周周彩金是有限制老虎機的哦，这方面造成您的误会，深感抱歉呢。$ T, s- ^: m4 ]: J; _1 |% M
接着是出款金额的部份，这边的出款限制是最低100元呢，只是目前有推出一个出款晒图彩金的活动，送的金额是要让玩家可以直接提款的，因此才会将系统设定的金额由100元改成8元哦，但也只限定这个活动呢，为了避免造成玩家误会，在更改设定之前也是有设置弹窗提醒的，您在登陆网站时都是可以看到的哦。# T8 [) j. _7 U" _
最后扣除金额的部份，虽然彩金本身是有限制老虎機的，但您已经有打够了足够的流水，因此在游戏限制的部份的确是不该受到影响的，当时接待您的客服妹妹可能是太忙了没有注意到这点，担心会影响到您后续出款，才会想要提醒您呢，这边也已经通知财务帮您将扣除的部份补回了哦，造成您的困扰非常不好意思，希望不会因此影响到您的心情呢- g2 x6 ]+ j+ v& H
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 2109 小时
本月在线: 0 分钟
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{:4_130:}非常满意 |
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