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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑 6 u' P7 X2 b+ O4 A
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【会员论坛ID】：iwatch
1 W. h, r% X! {9 P4 {【咨询公司】： 头头
: K2 k8 U) E; Z6 ~ d+ c【咨询内容】：
3 A3 I5 h1 {* D" k+ n+ q% H0 J2 a6 I" d
昨天在你家注册了个账号，今天参加活动存了1018。. a. i' R5 J4 Q7 ]2 t
0 O N# |4 `9 \3 B5 v; V7 Z; j中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。 I; u- }0 }% p8 {) l; P
难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？
1 c3 r5 [" }2 s5 g- n Q4 w
9 T) X- L* V/ h6 O! {6 r到现在还没回复我的资金的去向，真有这么难？
7 c1 H. X& e7 V
4 R M& a" B: E帮我追问一下，我转的两笔款去哪里了~ （附截图）
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( ~( s& {) c& z- v谢谢~
+ S7 w2 p6 ^0 a0 C下午就找了在线客服，一直没能解决，好像很难一样？$ w; j2 W E. D
这庄可能太小了，老板兼会计，老板娘做客服？ |
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当前离线
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。6 B: b5 h: \( |- o0 @4 k7 o
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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当前离线
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2 g; `5 P5 Y7 Q; _
现在已经在提款审核中，但是还是没有得到任何解释。$ k! q# X" ?5 I' @5 r& o
如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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当前离线
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当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
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; e- w. P$ T( y# L& S& w; B2 v* L这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。5 T4 B) U0 R1 P7 J" k! U" R
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只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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当前离线
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iwatch 发表于 2017-8-15 10:55+ [8 r3 F) M/ ?' U4 m; \: t5 Q
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
" ^ |5 H9 x! h' v& B' H, k" _3 \5 \. O( R
这个问题绝对不是这 ...
: t, |; }7 n1 v6 e# N您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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当前离线
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天策币:
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策小分:
总在线: 2426 小时
本月在线: 15 分钟
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6 p w4 V% \* z- \8 }: Q b客服妹妹，我最后说一次。
/ a) f* @4 T. V t9 w, E昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，
. ?+ Y2 E7 ^8 ^6 M6 E) C按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。
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! j7 P2 ?$ w6 q% G1 j! A6 ~; c然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。
- Y, `: e2 k5 b* K- y ~8 b虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。! R4 j5 m7 T* ]4 f
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 2426 小时
本月在线: 15 分钟
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: h6 G) D2 a; |, d. }) F# ^资金到账了，在线客服真的很不给力。
( }2 S# C, F- G' L. u就评一般吧。 |
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