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VWIN，你们家算什么大公司，打劫我290手续费！
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本帖最后由 版主01 于 2014-1-29 12:16 编辑
" f! H, Y9 t2 k4 c- m# I* S. U3 e( d5 h) m' a
我忍很久了，我一直试图跟你们沟通，在线客服我找过N次，我让你们给我打电话，到现在还没打，现在我在论坛公布你们的无耻行径。2 R5 Y# E( \% i" B2 A- c, t+ g
在你们圣诞红利5000，打满8倍送3000的时候，我开始去你们家玩，存款5000，有次我取款的时候，我看到你们有提示每周免费四次。
0 J8 o( V3 F" S& m我那周是正好第四次取款(图片A)，我就去客服，我问她是不是我这周下次取款就收费了，那时候她跟我说一万以上，是不收手续费的。（这是你们第一次
( t9 M7 @/ u5 G跟我说一万以上不收费），后面我那周我没取过款。8 M' }- M: }+ i5 ~$ \) u
然后这次马年红包，我又去参加你们的活动。
# @2 \$ q- a: u' Y% Q7 t这次我取款五次（如图片B跟C），最后一笔取款29000，你们给我支付了28100，我收到银行的短信。
4 t* H; |! W1 S% x: c我去问客服，我说为什么扣我手续费。客服查询了一下，说是扣了我手续费，我问他为什么扣我手续费，不是10000以上不收手续费的吗？
' }; g% M @+ y# D8 @- k" } P他很肯定的回答我说，10000以上是不收手续费的，会帮我像相关部门反映，会跟我跟进。我取款的时候是下午，我跟客服说。晚上帮我处理好。
& {- R; A2 Q5 j* S（这个是你们第二次跟我确认10000以上是不收手续费的）: T% N( i6 O. k2 B8 i5 |; t* @ ^2 a
晚上我看了钱还没处理，我再次去问客服，客服第三次跟我说10000以上不收费，但是那天刚好是周六。而且是半夜，客服说什么部门不是在班时间
3 d- ~# x5 H9 p4 i' C, s) c; n( z，好的，我想想也是，我说周一给我一个答复。
# n. y) N7 u+ D" x等到周一了。我再去你们家玩。6 n) j' g& [7 {/ {" V6 |
在问，你们说前面三个客服给我的回答错了。是要收290的手续费的。
; W& D* g, a" k$ @2 ]- d0 U( j我请问你，这事情，怪得了我吗？一个客服错，我理解，三次问，都错。呵呵。你欺负小孩吗？
& [5 T7 u, a& z! b1 W这事情。钱已经不重要了。我也不要这钱，这290，我会随便在跟帖的人当中选出3个，每人给100，你们作为一个大公司（所谓的），我跟你们沟通还少吗？
$ ^, `; ]8 o- o- c7 m7 v" z1 I你们这是欺诈行为！！！请驻论坛客服，在本贴中给我解释清楚，我不接受短消息！好给别人普及一下你们的政策！！好吧！！+ i/ q$ g9 A$ M! k- y
& f: U4 K: L% | |
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收到VWIN打电话来道歉。并且给我添加300彩金在账号内9 e, ^( O* S" e3 H* i+ y
我表示谅解。4 F% G5 r5 _% Z+ m7 N9 q- C5 o* E
我现在在老家。没带网银回来，初七上去之后。我会在这个帖子找3个人。每人100 |
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