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[lastpost] => 2815029 会员lantianyun请求帮助解决易仔冻结账号和黑1923元的问题 1773661243 lantianyun
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 6 m7 b& ~. B. I1 g' j' o
# i( ]0 v- n$ _2 J- k$ c. D$ c【论坛ID】：收米哥; x" O, Q. ?! k t
【公司账号绑定】已通过
* |( P! Q0 X! d& \. U4 {9 H; X【咨询驻站客服区版规】：我已阅读确认
- p; y/ |" T1 R. ]# r【咨询详细说明】：
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6 @. M: q7 v. \' s- d/ p已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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7 v3 v( j8 I7 i& }" ~; v转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
6 Y$ b; g8 D1 l4 f* ^公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq" v3 M+ g; ~& x" P, i% o; X6 ?
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 % A3 G/ ~/ L! u" S( U7 e, z* m
7 y* }# J& A7 t2 m好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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- C/ _& G0 L, n8 I0 Y+ F跟进情况更新：
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询 L8 h8 w, O* t
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
{& ]) E" k0 u0 B* @2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价9 O7 \" [5 j4 X. [4 U
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询+ U! U2 u0 }, R" F$ Y ?
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
. A% t# l! v; n7 I2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:531 n+ r, {+ x! y
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理7 `1 x9 t5 z" v$ O# c& C! F
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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' [1 d0 i/ d6 f: F周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
. `8 ?2 g# U0 K好的，先别急哦~七玥这里帮您联系客服看一下怎么处理2 R- ^8 I$ I. }$ }: H" B/ E0 ~
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评6 Q: L; ^; A$ C. v* G- k; o4 c9 X
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当前离线
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$ ^: t- ^/ P2 n( k+ c* R+ f其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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* I4 ]4 P1 y" f! w! z看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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% S! Z7 ~ S% m: u) L/ c
您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间9 @$ m, i; ?5 n" |
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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