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[lastpost] => 2815029 会员lantianyun请求帮助解决易仔冻结账号和黑1923元的问题 1773661243 lantianyun
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[E世博]
会员yuyiyui咨询正常投注取款收到e世博邮件疑似非法投注
[复制链接]
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本帖最后由 天策-七玥 于 2022-8-23 17:09 编辑 2 K2 x4 s, T( {0 _6 ~, d& |+ r( S& ^2 O
& W- t9 g8 s. J0 R! E4 r- M7 E【论坛ID】:：yuyiyui
! h5 ?1 o% Y6 D K% a7 S' }【咨询公司】 ：E世博
' C5 h/ D' _1 v9 Y, R【公司账号绑定】 ：已绑定
, H6 q! Y, I! X& [【咨询详细说明】：2022/8/18注册的e世博，第一天正常游戏也正常出款了，然后21号的时候有空又去e世博玩，再次取款的时候就收到邮件说风控部门判定有【疑似非法投注】之行为，目前账号已停权，为避免审查期间会员持续投注，造成双方权益受损，审查期间无法解除。所有投注数据转呈各相关单位进行审查！审核时间为７个工作天，请您耐心等候审核结果。; f: w; e. ?' t5 N3 w/ D3 \
注：非法投注行为之定义，请您参阅【协议与规则】第11条
* g, A4 A; g; _9 [, z6 N" b11.若经本公司发现会员以不正当手法<利用外挂程式>进行投注或以任何非正常方式进行的个人、团体投注有损公司利益之投注情事发生，本公司保留权利取消该类注单以及注单产生之红利，并停用该会员账号。
/ G/ s: h' b8 _* Q如有任何疑问，欢迎您随时洽询Ｅ世博24小时在线客服进行咨询，谢谢您！
0 r7 I: c2 `& O( h: }Ｅ世博 客服中心 敬上
; [6 h- q6 n# Y& J* I. {6 m
/ G: G; }6 O/ m& j, G希望e世博驻站客服帮我看下什么情况，尽快帮我解决
6 ~& a- P6 k5 ?" e# Q9 t |
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本帖最后由 天策-九儿 于 2022-8-28 15:25 编辑 7 R0 K: i; t/ n& O* }5 ?
% V" t/ H2 D+ `! a( N6 y
七玥已了解你的问题，这里会联系客服询问情况，七玥需要提醒楼主，咨询区是让会员多一个渠道联系客服，是不强制公司客服回应的
8 ]4 m0 L6 K# T: w---------------------------------------------------------------------------------------------------------------------# D6 s! |3 ~7 c* C& r- N
跟进情况更新：+ V9 b. S8 `) I! P6 S. @
2022-8-23 17:10【版主回复】——版主-七玥接受咨询并转达客服. b/ ^. E, V" W/ Y/ c }
2022-8-23 17:17 【客服回复】——七天审核属于正常阶段，耐心等待结束即可) v. k8 N% U+ y7 e/ M0 ]
2022-8-28 15:22【版主回复】——公司已发邮件告知会员，如会员要了解详细原因，可自行联系在线客服
$ b0 D& l0 K4 c+ \% D2022-8-28 15:22【评价】——版主默认评价—中评6 q( j8 X% p2 q/ I# M' {
) z$ W2 R& F" x9 `
8 P' z2 ~9 ~' y$ O' E& b评价说明：
3 }+ U0 h. `- j7 u1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
9 v, V- q, d! C3 Y; L2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。& K, l2 [/ ? B5 g1 \9 \4 ]
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哥哥您好$ W2 k- ]- A# L" q' v9 {; T
很遗憾得知您的消息3 U& N5 O2 A# ~. g5 ~
e妹也协助哥哥去询问状况
' B0 A z+ r( I( k( E! R7 B& P可惜妹妹人微言轻 实在没有权力去了解详细原因) o4 s0 N& E. l% R5 Y1 E" s
若哥哥还有任何疑问，可以谘询在线客服小姐姐的& z, L3 p4 W V
还请您谅解，谢谢！ |
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哥哥您好～
, C- o! r/ r s' d2 b2 pe妹家信誉哥哥是可以放心的呢！
0 N) ?" n2 q P# \9 S这是风控部门进行的正常程序唷，% v& @% s2 k, w ]- G8 W- W
待七天审核结束没问题就没事啦～
* n1 Y$ ~9 |" y) ]% B咱们先休息一阵子再出发～还请哥哥体谅并耐心等候，谢谢！ |
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E世博客服代表 发表于 2022-8-23 17:17
& B( V: A! o: X2 F哥哥您好～+ x( H- a+ I' n7 ]& k# }/ M# K9 B o
e妹家信誉哥哥是可以放心的呢！. S' f4 X/ }# B3 b% I; ?7 h8 G
这是风控部门进行的正常程序唷，
好的 |
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% [# s, V6 J% c; e8 U第七天了，还是没有任何结果 |
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' s; D& B; v+ @* s
这两天是周末驻站客服没上班哦，需要等周一驻站客服上班了才能继续跟进 |
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" ~% g% m+ W6 T& Q6 d0 @; L彻底被黑了，总共就玩了2次，自信满满说自己没问题，没想到审核来一个非法投注，本金什么的都没了，不玩了戒赌了，你们小心e世博，我敢说我绝对没有违规，e世博是黑平台了已经- q. @+ J- V1 ?) F% `
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. i- _5 y5 P4 |& ^今天驻站客服没在，如果楼主想知道详细原因可以自行联系在线客服哦，这次的事务九儿帮你默认评价—中评 |
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* @1 t! ~, w+ t" {2 D5 q% f我要给差评，他们给不出原因的，就是黑网站，我一个玩电子和真人的能有什么非法投注，我又从来不对打，麻烦帮我改差评谢谢，不然更多人上当受骗 |
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