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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 # X' O' R2 ~, }2 b
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【论坛ID】：收米哥
. Z* Y1 T4 |4 h5 A- H【公司账号绑定】已通过, ?) V, Z1 @* e. y6 ^
【咨询驻站客服区版规】：我已阅读确认) P) x- ~/ P: a, y# T/ H* m
【咨询详细说明】：; [8 X/ d3 C. I U- T" `
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。! z$ h* f+ o: c. y; X
$ S* ]0 D5 d* X: I2 k6 @转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45334 B- K+ i" K% P0 G* J
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq/ B% \6 e2 ]! G
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 7 ~0 `: D& W' p4 C1 u
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理8 _" a' a# V4 F* n
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跟进情况更新：
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4 n( s' V5 y ?/ Q! z# j2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
/ ~: a& x1 Z8 Y1 I; ~3 k- }% V: |+ l5 @2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况' Y5 L+ h4 B2 Q7 j
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
+ u2 U4 K+ K6 V! }( H2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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4 Q% `; y6 A) `' ~7 l4 x评价说明：
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理4 }1 S* `6 j5 G0 S6 L4 _
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。7 H A9 @# @+ c" }4 T
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天策-七玥 发表于 2021-11-6 09:53
) X$ B' d; Y+ A0 r1 h" @( t/ H: C1 x好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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- j4 L) Q, m% R1 _3 {0 r( B7 l周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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天策-七玥 发表于 2021-11-6 09:53
3 `3 C, E) I" g! J @5 \好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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$ X/ c3 P3 _8 x9 x4 `/ X, k! M- u* `好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评% B7 s: W! t+ O! E+ I( X0 y- T
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当前离线
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2 ?/ V4 K$ [: Y% I其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间 u% M0 _6 z0 ]& c7 M! S; F
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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