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[lastpost] => 2815029 会员lantianyun请求帮助解决易仔冻结账号和黑1923元的问题 1773661243 lantianyun
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)
当前离线
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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, R1 [9 n- \1 q& B0 o v【论坛ID】：收米哥
$ P- g$ G/ ^* l7 X# b6 I6 H7 h【公司账号绑定】已通过
% a3 `4 O, \2 ]6 Y8 {9 C【咨询驻站客服区版规】：我已阅读确认5 C4 ~1 [9 ^3 Z" ?% ]% Z
【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。% m" ^$ F) h5 W
+ r6 h, i8 e6 a" M转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45334 X% a2 U% l- x- w
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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9 o% U [$ ~0 e2 F
您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间5 w: P4 D- \* d) G- h
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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3 f# v) k$ {) V8 f) g+ @
看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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z/ E2 U& o* j. t+ U8 f" r好的，我们先等待客服的回复吧。 |
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天策-七玥 发表于 2021-11-6 09:53
. |" B( u2 y) p2 c& F) ^- V, f好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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4 E6 o- u/ u0 \) d' F- K我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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+ N' Z- W4 S! j4 @2 d9 `0 ^4 \周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
8 O' A" G. A% \% f' o, \- e好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
3 P% J* {6 T- `( C) z+ g" c# P------------------------------------------------- ...
上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 ( u6 G% _4 \2 F" w
* z" q0 x: M7 C8 s0 f, n7 i' D好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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跟进情况更新：! P E X& j6 [% @0 D
1 G) I, e" Q# P! q7 ^2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询( a X- i* x: l- _3 C# l ?
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
: `; q9 e/ J$ H6 f, P2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价8 {+ g$ I- p% v% a) @
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询1 H* h6 Y4 n9 V% V; x
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理4 S* S+ k" R3 }& x5 ^
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。6 O7 `7 d$ j- m2 P- X" D" F4 z
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