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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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5 V# V: R. M3 N. P, T0 R【论坛ID】：收米哥/ G- o! U$ ^% q! j
【公司账号绑定】已通过
- A7 ~8 P' Y" U- d2 N) `【咨询驻站客服区版规】：我已阅读确认4 Q% J0 x0 t) v1 s
【咨询详细说明】：& }7 M% z2 l" n. d
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3 C- b7 D- F7 P- k1 n已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。" u- @; I3 w) ]: \) J1 V+ x
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
# K( ?$ E0 O3 o, j" Q( Y" H公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq) l+ C" u. M3 {, r2 z8 Q
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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0 N& Z# X, h' q1 S跟进情况更新：8 A/ {6 l( b; p X
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
* F+ Y4 r9 t. X- a3 z1 u9 W/ n2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
1 O2 `1 p8 X" `! n$ }! G4 f4 D2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价' y6 e& e- X0 H0 `4 u; x% R6 \
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询' l! i9 X$ v. _5 G
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评价说明：
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理. X) K9 Q2 e" {8 M$ D' |4 M6 L1 r* k
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53, j) N& ?6 x/ P7 |' S0 o
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理8 ^9 V, W& l; B: w% ]1 e6 m: B& @
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
" k! u0 z. F/ V8 r0 ~: I% L好的，先别急哦~七玥这里帮您联系客服看一下怎么处理/ y: _/ Y. f+ ~9 n0 Z9 u
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5 L* ?+ q$ k1 B, f% Q, D( d( e1 x我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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0 B! o4 p3 N/ g: [好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评; `$ P, O( z) B% ]8 |0 X0 w
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当前离线
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5 T0 s$ W2 U5 ?1 Q其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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0 z$ [9 S" E" C1 P' D5 V# Z$ E看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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( D0 \2 Q: o: Y- T A5 `9 k7 l9 s/ g您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
$ b0 I6 Q G; I本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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