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[lastpost] => 2815029 会员lantianyun请求帮助解决易仔冻结账号和黑1923元的问题 1773661243 lantianyun
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)
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 7 X9 Y+ ?! h8 v
) Q6 \" }: o! X! y/ H+ O5 U【论坛ID】：收米哥
( A0 R. U5 X& [/ {- t【公司账号绑定】已通过/ }: p0 P4 h1 f! ?0 \) ^+ @
【咨询驻站客服区版规】：我已阅读确认# V1 H7 ?( O* Z4 Y q
【咨询详细说明】：3 T* ]4 x8 f5 I. ]% T
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。( [3 w# ` U& K0 |
0 N% F b- o. M; W$ X0 U转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45331 K7 c" `! [+ b/ t( O2 M/ }1 [
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 # d" Y0 s% w ]. L/ _2 p( E
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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跟进情况更新：
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# m+ T" y# t1 p$ K& E9 Z$ b2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询5 w4 {( `4 @) f( F) R: r; ?
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
, y E# a# d# ` G2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价9 V9 @1 p- v! \, J8 h5 f0 v0 ?" Y
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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评价说明：9 d) E' @" J: r) F$ X+ ~
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
2 s8 ~% o6 F" U' I: R+ k) v+ y2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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天策-七玥 发表于 2021-11-6 09:53/ R/ d ^# ^: C& ?' k$ B
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理" H$ f% a/ U( b; F6 f& e% M
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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" C' Z, i- B/ r0 @8 S: S2 I& @
周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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天策-七玥 发表于 2021-11-6 09:53. x0 P7 c0 o9 V; o1 f" J
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理# M5 H$ H( r$ ^ q
------------------------------------------------- ...
我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评1 _2 i) h5 ~% P- {# ]" g
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当前离线
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1 h$ I2 c: P; M3 o4 b' P+ D, m其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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# f4 a; F2 F, ~您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间: v8 `/ b4 |2 w+ `( H0 |. ~
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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