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富易堂客服请进，贵司财务系统出问题了吗？
[复制链接]
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 2130 小时
本月在线: 0 分钟
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r4 p- b% t7 v+ h' o$ E* m- r; }' b
上午在线支付存款2百~参加贵司今日活动~存款订单支付成功~网银扣款也成功~但贵司站内却显示存款失败！9 s N3 M0 f: W/ c
还有1小时活动开始~请你赶紧处理一下~谢谢8 \9 C# K w7 T2 j4 W" x0 y: r: J" x
咨询在线客服得知~不是掉单~是财务系统缓慢~客服说稍后调整上分~活动要求在线存款上分的~这样可吗？5 O( k7 b Q$ }+ b; T
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当前离线
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子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，
; q c: R* A: c7 {+ k8 v( U等等就可以直接报名抢楼了，不用太担心喔！:) |
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当前离线
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2015/10/22 11:03:00 在线存款 PDRLRB1510211394428 RMB 200.00 失败' G- u) g( f( H E* I _2 t5 g
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当前离线
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当前离线
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问下贵司财务~多久可以处理好呢？
9 i* v$ X! S0 q* A目前还不确定时间 很抱歉 他们一旦上分会通知我们的* c5 p( Y; ~. i3 d5 b& z. ]6 W
11:39:04* j% }% e* y2 c
现在我查询到，存款失败呢，什么情况？？？
" j2 L) i9 i$ i4 N" f n因为太久没有查询款项，系统会自动显示失败9 W* t6 L; X- N( \! [/ ^
等等财务查询款项会帮您调整上分的
9 J9 _% _+ S. _1 l6 t- I% P11:42:29
V: ~7 j* b* V+ U: a调整上分不可以！活动要求在线存款上分的！, Z8 g$ A. d! h$ s
没关系，我会帮您备注起来的& t7 V0 j: G6 x9 L n8 s3 W: V
11:43:34
4 I0 H; h+ U' o( w, i请你继续跟进~我再同时需求论坛客服帮助
& `; S$ k5 U/ Z! |嗯嗯 财务说他正在帮您调整了 g9 R% D. c1 u8 Z; h
我这里有帮您备注了～ 他们审核存款就会知道了1 Y8 u! y( s! W( p
11:51:07& W! z! }! u% N% L/ I! `) {' ^' a
亲 已经帮您调整上分了
9 w$ R+ o' z$ E M11:58:15
6 g q1 d) v1 r3 o问题是调整上分~不符合活动要求呢？
% G/ ^" I6 t; V我在咨询论坛客服呢- r8 f+ c) N! B. J
您是特殊例子，您的确是有用在线支付存款，只是因为太久没收到款项系统变成失败+ `5 u$ w: a' v) a" D
我有帮您备注起来了
Y( K; T2 A: p3 u" m2 k11:59:47
2 \+ N# U4 s6 y- u/ e1 u. }这个应该你说了不算的~要论坛客服同意才行吧？ |
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当前离线
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当前离线
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富易堂赵云 发表于 2015-10-22 12:51: _- C. U0 D; T7 y* I% ?: |
子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，
5 j( Z7 K2 x# C2 p# Z& h等等就可以直接报名抢楼了， ...
8 h/ \2 G; c, }! r: l4 e2 {* p7 b谢谢赵云解答~我9月16日PM过我的富易堂账号的~刚才也打招呼的方式说了我的账号~还需要再PM吗？ |
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