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富易堂客服请进，贵司财务系统出问题了吗？
[复制链接]
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 2130 小时
本月在线: 0 分钟
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r+ }* L4 _( r0 N2 g
. J! s$ g1 W# ]" A9 O y
上午在线支付存款2百~参加贵司今日活动~存款订单支付成功~网银扣款也成功~但贵司站内却显示存款失败！2 M$ o3 f4 S- a6 I- T: W+ z
还有1小时活动开始~请你赶紧处理一下~谢谢
/ ^ s3 S& N) J) `+ H咨询在线客服得知~不是掉单~是财务系统缓慢~客服说稍后调整上分~活动要求在线存款上分的~这样可吗？+ T4 n1 A5 Z T: F# f$ t1 t3 w
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当前离线
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子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，
6 l0 q+ Y9 ?+ K& n: n! l等等就可以直接报名抢楼了，不用太担心喔！:) |
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当前离线
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2015/10/22 11:03:00 在线存款 PDRLRB1510211394428 RMB 200.00 失败
3 k- _8 ]- H: _( p! E4 d1 ~2 I |
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当前离线
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当前离线
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天策币:
活跃币:
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问下贵司财务~多久可以处理好呢？! X& ~9 w' M5 p3 U+ Z, ]$ V* _* Z% _
目前还不确定时间 很抱歉 他们一旦上分会通知我们的
w; z( N, {9 R5 |9 {- ]11:39:04
* E& ?/ j3 o L6 d/ J( h现在我查询到，存款失败呢，什么情况？？？
! B. V8 D6 R7 J% C4 o, w因为太久没有查询款项，系统会自动显示失败
" T; ]. t2 m) k/ l等等财务查询款项会帮您调整上分的
2 t3 B2 i8 b4 ?- Y11:42:295 C3 F; Y) s) L* T% i
调整上分不可以！活动要求在线存款上分的！ q( f3 ]9 J0 X
没关系，我会帮您备注起来的' y. `' R" M% J1 D& {
11:43:34& }' z# x# }$ J: J
请你继续跟进~我再同时需求论坛客服帮助
6 v, y) f: b7 K' U0 s6 j0 l8 l# @) x嗯嗯 财务说他正在帮您调整了
( t) A0 D0 x% r; B) d我这里有帮您备注了～ 他们审核存款就会知道了
% B; t) _ l6 m; T x11:51:07
) T9 @/ T9 _# F& m亲 已经帮您调整上分了 T& Q0 M7 C$ y1 K- Y6 S( i
11:58:15. W- ]9 r: M2 |' p
问题是调整上分~不符合活动要求呢？
+ @1 K+ m q* U- L: n我在咨询论坛客服呢
( {4 I, w) k: W+ H您是特殊例子，您的确是有用在线支付存款，只是因为太久没收到款项系统变成失败
3 D: r% e; P. W$ S我有帮您备注起来了 X: }6 I+ [" R" A8 W
11:59:478 d, @5 g* K8 Y) ^
这个应该你说了不算的~要论坛客服同意才行吧？ |
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当前离线
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当前离线
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当前离线
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7 [6 q' o! u$ e8 s9 w9 C# f) `& i( |
谢谢赵云解答~我9月16日PM过我的富易堂账号的~刚才也打招呼的方式说了我的账号~还需要再PM吗？ |
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