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投诉新利结算腰斩的比赛
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本帖最后由 woyao88 于 2016-6-24 08:31 编辑
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2 x# J; p, `: T) \( r下注巴西甲 23日06:30 腰斩 乔沛高恩斯SC 0-0 帕拉尼恩斯 ' P% e/ m8 x& q: l/ R) u) w
比赛天气原因腰斩了，23日18点多咨询客服为什么不取消退还，客服叫我等待通知。结果24日早上一看注单结算为输。这也太坑了吧，比分网和其他公司查询都是取消的比赛，结果却被新利计算有效。我下了大球，他还按腰斩时的0比0结算，有这样黑的吗？
8 M' ]! A6 G y1 j3 e我再次咨询客服，说是平台已经结算，问比赛什么时候重踢，客服又不知道。我23日晚上-24日凌晨盯了一个晚上的投注页面，滚球页面，也没看到这场比赛有开盘的。怎么可以这样就结算了。
* M- p( r/ p6 S请论坛帮我协调，公司这种处理方式太黑钱了吧。我不管这是不是平台的问题，我既然在新利开户投注，是新利的会员，平台结算方式有问题，新利就应该去帮助会员把问题解决。
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" V( A& O6 T) L: L附上乐天堂公司2个平台的赛果
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本帖最后由 新利18luck 于 2016-6-24 22:12 编辑 / q7 W" L% x I' J9 B. ~6 N
, I: n7 \7 A/ j# s2 i" R) Z您好，哥哥，按照平台方的规则，腰斩赛事在36小时内延续，则所有注单依然视为有效，所以您的注单未被取消，最终比分为0：0,赛事详情请您登陆官网查看http://www.cbf.com.br/competicoes/brasileiro-serie-a#.V202FvmEC9d1 ~5 P7 ~9 r$ w1 Y' K
为您带来的不便请您谅解，感谢您的支持:)8 E- V/ N( {6 I; _, t+ t
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% N$ z/ [' @; V, t7 d* H平台赛事公告截图
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& i i' U, C, E1 X' l谢谢多多，安安难倒没有上班啊 |
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请先不要着急，等安安去了解下实际情况，晚点会给哥哥一个答复的:) |
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4 \8 l) K+ n- a; D' H# Z你们家客服回复太无道理了，不要推脱平台。平台结算的做法不合理，你们应该替会员交涉，不然我为什么要选择你们家下注。 |
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当前离线
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本帖最后由 woyao88 于 2016-6-24 22:47 编辑
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安安，这场比赛什么时候重新开始你们不通知，我在23日18点也咨询在线客服，表示什么都不知道，要等通知。23日-24日凌晨 我也一直在在关注滚球盘口，这场比赛都没有开盘，我根本没有办法追盘，这是其一。平台规则不合理，什么36小时，你看看其他公司都是取消比赛，你们家的公告也写着那场比赛注单一律取消，后面你们就这样无声无息的结算了。这种不合理的结算方式，你们是否应该替会员维权交涉平台呢，我不相信这个问题只有我一个人反映。这是其二。如果你们一直按着平台这种不合理的计算方式，会员为什么要选择你们家。我宁愿选择结算合理的公司。 |
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巴甲这场球我有关注，打了接近70分钟腰斩的，难不成小金平台要抢钱？ |
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3 \$ o- N7 \5 g! k: O* l" ^已经抢钱了，没有办法，垃圾平台抢钱 |
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, b# ~0 g9 h) y! |- P你也别着急，客服还没回应呢。$ n; _5 Z$ C3 t& F- y% P, v3 K# i0 N
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