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投诉新利结算腰斩的比赛
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本帖最后由 woyao88 于 2016-6-24 08:31 编辑
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下注巴西甲 23日06:30 腰斩 乔沛高恩斯SC 0-0 帕拉尼恩斯 - l7 |8 \! r( F
比赛天气原因腰斩了，23日18点多咨询客服为什么不取消退还，客服叫我等待通知。结果24日早上一看注单结算为输。这也太坑了吧，比分网和其他公司查询都是取消的比赛，结果却被新利计算有效。我下了大球，他还按腰斩时的0比0结算，有这样黑的吗？
* F: k9 O% r7 ?# L% H( z我再次咨询客服，说是平台已经结算，问比赛什么时候重踢，客服又不知道。我23日晚上-24日凌晨盯了一个晚上的投注页面，滚球页面，也没看到这场比赛有开盘的。怎么可以这样就结算了。
! B% h `# d m4 V. A1 ~请论坛帮我协调，公司这种处理方式太黑钱了吧。我不管这是不是平台的问题，我既然在新利开户投注，是新利的会员，平台结算方式有问题，新利就应该去帮助会员把问题解决。
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* l. z5 U5 b1 R1 d4 v6 D# s( Q# f( t j附上乐天堂公司2个平台的赛果
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本帖最后由 新利18luck 于 2016-6-24 22:12 编辑 ' l( v! m9 x% Q+ J" I, q& g
& l8 c' M* b+ k- \/ h# |1 M) p/ I您好，哥哥，按照平台方的规则，腰斩赛事在36小时内延续，则所有注单依然视为有效，所以您的注单未被取消，最终比分为0：0,赛事详情请您登陆官网查看http://www.cbf.com.br/competicoes/brasileiro-serie-a#.V202FvmEC9d; H' |* I9 r: W! k6 W2 f
为您带来的不便请您谅解，感谢您的支持:)7 S! V* x) G4 Q: q1 a D; }$ a
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7 _! A) j% Y; b平台赛事公告截图7 e9 s7 ?5 q9 d1 }$ u* \
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谢谢多多，安安难倒没有上班啊 |
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请先不要着急，等安安去了解下实际情况，晚点会给哥哥一个答复的:) |
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你们家客服回复太无道理了，不要推脱平台。平台结算的做法不合理，你们应该替会员交涉，不然我为什么要选择你们家下注。 |
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本帖最后由 woyao88 于 2016-6-24 22:47 编辑
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3 h9 G1 m4 I6 G" R安安，这场比赛什么时候重新开始你们不通知，我在23日18点也咨询在线客服，表示什么都不知道，要等通知。23日-24日凌晨 我也一直在在关注滚球盘口，这场比赛都没有开盘，我根本没有办法追盘，这是其一。平台规则不合理，什么36小时，你看看其他公司都是取消比赛，你们家的公告也写着那场比赛注单一律取消，后面你们就这样无声无息的结算了。这种不合理的结算方式，你们是否应该替会员维权交涉平台呢，我不相信这个问题只有我一个人反映。这是其二。如果你们一直按着平台这种不合理的计算方式，会员为什么要选择你们家。我宁愿选择结算合理的公司。 |
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巴甲这场球我有关注，打了接近70分钟腰斩的，难不成小金平台要抢钱？ |
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已经抢钱了，没有办法，垃圾平台抢钱 |
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你也别着急，客服还没回应呢。
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