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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 % P+ l. ^) j0 `1 g! {
! v0 V0 @& W4 `【论坛ID】：收米哥. x% w8 `4 {% b' l( W. O3 y! ]
【公司账号绑定】已通过
m q$ l( E2 O1 U3 v7 `2 Q: l【咨询驻站客服区版规】：我已阅读确认" X! T1 {3 d8 `5 A( y2 F
【咨询详细说明】：& d" Z- G0 ^8 m2 W/ Y
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- X) G: W/ u+ u) q. R已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
# k' H- `$ j9 k5 `- R* C7 c9 ]5 n. z0 J0 x/ l: V
转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45332 V4 Y; t$ ~3 V& \6 [ s$ b
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 # m7 S9 K) }" ~2 e: o, ? g/ x# U, F
% T0 ^. W, U# M( R好的，先别急哦~七玥这里帮您联系客服看一下怎么处理3 i* F7 P; g) [+ Q: H P
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跟进情况更新：5 H0 V/ e9 o" z" L9 y
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询! o( F$ {5 |& |; I B; X
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
% {& \, [- O6 l2 Z# T2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价' T7 e$ b' O4 W7 l6 J3 ]) o5 [8 M
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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评价说明：: O! f2 O% }3 m+ r0 n
; z( }5 U$ Y) L, b1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理# ~4 h9 ]/ z. f
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。' a6 r" F' X+ l6 B) {
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
$ C! f; J+ s8 Q2 M3 C& ~) H好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
4 _7 Q! Q; t* N; [$ H------------------------------------------------- ...
* j# A y) x" h/ R3 \3 T" F上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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! J7 X1 U2 A) S' Y; W7 l周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53$ q: }7 d3 Q3 s/ Q0 g* s
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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# @5 \7 z9 z& T) u5 _( M9 o我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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4 ~+ h3 \# [! B4 ]其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
+ s; ]% L0 m3 _1 D$ O本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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