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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
3 }& \- V2 n9 a# j/ G, K; \- b4 L" p+ [
【论坛ID】：收米哥, [) r. C/ S2 g7 w2 \
【公司账号绑定】已通过5 Y- n2 d$ _# D! O6 D3 m2 q
【咨询驻站客服区版规】：我已阅读确认
4 m+ ?7 T( z* T* m7 L【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。2 c" E! x+ f8 Z* `
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45334 L; A. M& s" J6 r0 A- F/ w
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq( {) i( V3 B8 N( O( O# w' V. v
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 # R F. s) P1 q% R( [. K5 @; z5 T# i
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理) s* t8 j& H; I& D5 K8 Q; Z7 N
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跟进情况更新：' I/ a) j+ N8 B# p' n/ A3 j
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询2 L4 x7 S: j+ N0 s" e
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况! Q( g3 y$ j% W
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
( x+ D& W: E. D9 y5 Z7 B3 N' S2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询2 A8 Y0 O: m" |* c9 b- T
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* s7 c+ Q: {% x4 C+ S9 l1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理7 ?: r L/ j/ h: |7 [
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。' n2 A3 X; j" j9 q: w
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当前离线
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天策-七玥 发表于 2021-11-6 09:53# I) e8 v! {0 ~% ?1 l
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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7 h# Y' s# E# ?& k+ v上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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/ |' f: B; \4 g+ R% R. L周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53" _* u& Z' ~+ Q) P* q& C1 G
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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1 p$ i) u4 g1 D$ m好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
& {2 ~! d( m2 }2 V/ [本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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