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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
% G3 Z8 a* M2 T) |3 R. ~1 |% R. M6 H0 Z: x# k
【论坛ID】：收米哥
) b- ?' e R0 t【公司账号绑定】已通过1 E0 o$ M$ G+ d9 |4 Q
【咨询驻站客服区版规】：我已阅读确认% c) s$ w% H8 Y( N! _
【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。( h- @8 `, L3 o) e& u0 I/ E4 y x
. B- D, N# p7 G0 E1 y: e: _3 z转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
7 E, e* s7 ^" W0 w公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 6 ?# a' D# f: Z$ A7 E
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理3 _* [- q; H" v3 C( W* G
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跟进情况更新：
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6 z8 }8 A, t' B2 O4 ]8 V2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
% ?5 a6 ^+ t0 x4 f; H2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
3 U; ~+ s Q& _2 Y% L! |# _# Q2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
% G' w4 W/ }( C+ w7 d9 b2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询9 H% d+ J9 U, p, Z+ \6 ^" p
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( v( ^+ d: F; {. J, p$ W2 K3 K7 K评价说明：
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G# S2 Z/ ?) J- p3 e* q! j1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
% x8 P! O0 ~8 A2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。8 G3 f5 d6 r9 D8 I" W* a
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当前离线
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天策-七玥 发表于 2021-11-6 09:530 x' [, U$ I" y) Q- L) p
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理4 e3 ?1 N; r) }$ v) m
------------------------------------------------- ...
' N7 M2 V A7 ~; z8 b上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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o1 H* W1 q! x% M" v* g- ^" U周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:535 a9 {- o$ a! w
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理4 r5 w' [" x( Z7 m0 m( L! o9 _& S; T
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K8 E7 C+ X) R9 ?我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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4 g, N1 m* @# ]: R好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评, {! g) M9 T7 U7 I4 ]7 C |4 E
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当前离线
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% z4 O' I# B& n/ o# K8 q8 ?其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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. D! S0 P3 M/ [看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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A/ S# i( P2 S& w3 A3 R
您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
" ?( S6 W: Y# T- s0 H, _本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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