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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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% O! x" |1 p3 l【论坛ID】：收米哥
* c8 x. a3 T* v* m( h- S【公司账号绑定】已通过
7 }& N; N" u/ U2 P, k【咨询驻站客服区版规】：我已阅读确认
/ j2 q4 `) K( S& k" k【咨询详细说明】：
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& D6 z2 D3 f Y0 j/ Y已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。! W1 P6 h, z4 Y" v
( s. {$ l5 X; ?: R5 A6 W转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
; r4 |7 d( s! Q' }8 k! N& A公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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跟进情况更新：: v6 U% v7 [, z4 L
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询' M* a" t( i# O- U
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况2 [5 } M/ s2 k1 U4 Z+ T( l, B& a
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价% n$ d) _+ g) J( F7 t6 X1 a
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询; f) U2 o. `' W0 j" X. Z
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9 {6 `' O7 S9 |* z评价说明： x1 z3 W4 u ~$ @& G: ?
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理" d1 i& j6 @- m* b l2 ?8 e2 U
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53) g) }& y5 Z0 Q# y7 F2 k6 c, C
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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: I: S3 ]) `! e4 b* R2 v% I上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
# `! @/ z% l$ s) c好的，先别急哦~七玥这里帮您联系客服看一下怎么处理 D; K+ T3 |: f" p$ ] ~
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% t' A. f, H! H% J我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
经验:
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
经验:
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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' T1 _+ l$ H$ K+ M y看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
v0 g& N% _0 W7 Q, b! ^) r本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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