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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 * c2 y; C3 c' J7 z
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【论坛ID】：收米哥
) V+ V. ]/ ~% [- g0 r/ {【公司账号绑定】已通过
0 K D& A' w0 q/ r' ~- l【咨询驻站客服区版规】：我已阅读确认- P! g N/ T2 W% P. u
【咨询详细说明】：
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5 Y6 ~: g* i2 p/ R4 T已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。5 a5 v, C7 o+ h6 u# {* v) h- r
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533 C5 [; U2 w% f$ N9 k
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
. f2 [, G8 h$ i/ T4 E' d-----------------------------------------------------------------------------------------------------------------------
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+ [9 e0 k$ Z, |; f( ^1 a跟进情况更新：0 Z7 J+ z) _' [4 k$ x" i/ X
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询- @9 b/ K; ~* g2 h, c }6 N( a1 r
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
. {( ]0 D+ t* w- |% x' B q2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
5 V1 ~2 A; I0 ^7 D6 ]2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询( U- N! i: `, y* X9 W
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6 Y3 e$ h6 A) H' M9 a7 m1 ^# b* ?评价说明：, ^: C! K; |- A |, E: Q
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
, m* J+ N1 N/ M2 Q0 S0 U2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。8 w' L' V* z0 p+ ?* B, M- \
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当前离线
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天策-七玥 发表于 2021-11-6 09:53& }# N, {2 S) C
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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- {* |: b8 [) }
周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:532 i& i' w0 ]3 Z1 R# m2 ?' m. ?
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评8 a- E! i3 F* V
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当前离线
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; h v9 k* J* u/ P( ]7 A其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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- r) N5 u# U6 {1 H您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间: r0 v; m6 `& x! R% b
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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