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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
+ e" M. j, b- m7 {# L1 @0 y' K8 E$ Q
" V$ [! ^) `) e/ q【论坛ID】：收米哥
1 G) a7 s: T$ S+ F0 q* L: e5 Q【公司账号绑定】已通过3 N, \9 j/ E$ ^: ~+ t9 E1 h; ?% B$ @' L
【咨询驻站客服区版规】：我已阅读确认
$ o+ o- W1 | m, ]' C, z+ _: h【咨询详细说明】：
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。/ Q% r- r2 w8 t
* |# l6 d1 a. N7 ^转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45331 X3 y( s# K. u4 m) W
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq) B' L& w+ Z3 f# U. g& Z2 W
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 5 j' Q( g! x; \+ t* i$ e+ K. V
5 g6 p2 e. O2 {. L+ H; ?8 v
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
f" C2 Y$ V, X4 H-----------------------------------------------------------------------------------------------------------------------
5 i8 L& x5 W0 |; g5 f) J( L4 J; F7 d1 |% w" M
跟进情况更新：, [- i6 Z" j, X8 U. ^
% O) \! J$ ?9 J0 i2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询# y9 H" ~* }" F, W3 z# B
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况( a0 \2 k' C; Z G8 I) Z
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价. \& b2 R1 X, k8 M
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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评价说明：/ n3 _, |8 e7 j
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
" J/ d1 m' R5 P3 F# F7 Y$ w+ N- E2 a2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。% O4 T6 x! q% x6 } |6 J" E
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当前离线
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天策-七玥 发表于 2021-11-6 09:53! a. p6 U8 \( G R) x, ~# N6 a
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理9 [2 k6 p4 X5 k' v
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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, _: n/ `. R* m3 o周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
) t) b4 c' M+ l* k& c% z好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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1 G3 y: K# n5 j" }我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评& N$ Q8 c* b: j( a; J9 ]
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当前离线
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: f4 H9 Y+ A% E/ R
其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
经验:
天策币:
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总在线: 3872 小时
本月在线: 0 分钟
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% N4 ?; M/ b6 [' C5 s- ^
看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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' K8 P$ o3 n2 F您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间) t% ~# M: R1 A$ o6 h i
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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