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[YZ]
会员pingjing0099咨询易发国际账号重新绑定问题
[复制链接]
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本帖最后由 天策-瑶娥 于 2022-11-26 11:56 编辑 ! e; n# u) v- a+ Z& Y
7 O c$ S% _6 Y T【论坛ID】：pingjing0099. f) ?6 {2 C ]# x! g
【咨询公司】：易发国际
/ ^* s& O$ l" n3 I; D( R0 w/ \1 R# f【公司账号绑定】：已绑定
7 m& D2 u& i. C, ]【咨询内容】：由于很久没有玩了，最近世界杯回来玩玩。看到易发国际在论坛的活动挺有趣，就想存款去他们公司玩一下。但是问他们公司客服，我以前的账号由于长期不活跃已经永久冻结了，如果想玩的话，只能重新注册，可以参加任何活动。但是我以前的账号已经在论坛绑定了，老账号又恢复不了。这个问题怎么解决？
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本帖最后由 天策-瑶娥 于 2022-11-28 16:34 编辑
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/ t) s" j. ~" T/ q* d# q. ]楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。( r& ?* A! v9 \0 e& C
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依楼主的问题，楼主需要先解除绑定，然后再重新绑定就行。瑶娥这就联系客服处理一下，由于今天是周末驻站客服估计没有上班，还请您耐心等候哟
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跟进情况更新：
' \7 x# m5 ^6 o& _ Y# }! F3 i7 p2022-11-26 11.53【版主回复】——版主-瑶娥接受咨询并转达客服/ w2 M( q& }4 a. t$ S
2022-11-28 16.16【版主回复】——由于咨询超过48小时没有回复，版主-瑶娥结束此咨询并默认评价为“好评”
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5 C1 a$ G0 ]9 Q6 ^# @) b u7 i" `评价说明：
" J. r# y6 ?3 E0 ^: y' G& k7 D& S1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
' q3 O# P: o; O" E2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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天策-瑶娥 发表于 2022-11-26 11:53. P5 L5 E" z) p% C& q
楼主咨询区需要依照格式发帖，瑶娥给您编辑一下哦。9 z. B% M; {# ^% `; L( e
; g! G3 l$ x" I$ j z1 ~9 t依楼主的问题，楼主需要先解除绑定，然后再重新绑定 ...
谢谢版主的回复，但是这个解除绑定怎么操作呢？ |
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瑶娥已经通知客服让客服解除绑定了，这是需要客服操作的，解除绑定后会在这儿通知楼主，楼主再重新绑定后通知我们。但由于今天是周末放假，所以估计得等到周一客服才会回复了，瑶娥一收到回复第一时间通知楼主哟 |
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楼主，客服已回复解除了绑定，楼主可以随时申请新账号了，在这提醒楼主申请新账号时要记得通过论坛链接申请。 |
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当前离线
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楼主你好，由于过了48小时还没得到楼主的回复，那么瑶娥先将此咨询结束了，如果有需要，楼主可以再重开一贴申请绑定哟。 |
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当前离线
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5 _ I- b# P9 g4 l6 h谢谢版本处理，版主的服务贴心啊 |
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当前离线
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不客气，这是我们应该的 5 C' B/ Z" {6 E2 F* D _4 J
% |- ~0 K7 m4 f看到楼主已申请绑定了，我通知客服给审核通过 |
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