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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑
; [- j+ u$ P% k* }3 V+ _: A% k3 W0 h: x c; G# P z2 N
【会员论坛ID】：iwatch3 u0 R/ ?1 `2 }' I% m7 d
【咨询公司】： 头头9 c+ h, }; e: ]
【咨询内容】：' f2 M1 ]) f Q8 b% }
' Q. p5 I! @- ]) V! i! B* t
昨天在你家注册了个账号，今天参加活动存了1018。' ]- p" C& @. l5 f/ Q- ^
8 ?& e2 z5 N4 u4 W9 l/ _* g0 `4 P中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。+ ]2 t) d1 p& G5 b. ~: _* c! L
难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？
( Z# g& X( H' N% t9 w; h/ I6 u1 L/ O4 ^
到现在还没回复我的资金的去向，真有这么难？6 Q1 t# U9 c" [. G/ A% z M
P% G; [8 l% v* r* b) w
帮我追问一下，我转的两笔款去哪里了~ （附截图）8 d; T ]" V: K8 v% O* B) G
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4 f" v9 M( l8 ^$ r1 Z) R谢谢~
. [* n$ n* U7 A3 F* G6 ~下午就找了在线客服，一直没能解决，好像很难一样？" S# J- J- ]0 w6 K N% G
这庄可能太小了，老板兼会计，老板娘做客服？ |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。& u) D3 z" j5 T1 u1 _3 E# x
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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z: V7 a9 O- q: C# v: g现在已经在提款审核中，但是还是没有得到任何解释。( c& y9 d2 j8 Y& [, x, W" q
如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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) G) N1 w% a+ ?
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5$ `5 U; G* n( k, B" R* B' M$ m! W
! m, e+ Y M. B/ W1 p这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。' z. C% A: s3 ~0 o R# K* `/ t8 l
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只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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iwatch 发表于 2017-8-15 10:552 e6 C! ^2 B4 M9 J/ S3 I
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
. r! R9 K( s I4 _! ~7 L& Y( `& T: r+ n- P6 G: I! w
这个问题绝对不是这 ...
您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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客服妹妹，我最后说一次。
. X! I: }# E' ^& k* i+ e# |昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，
3 r7 E: P& b9 c, s: T& T: X; W/ V按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。7 l1 _+ r+ I4 a! m( y7 O% ^; y u
; `5 E- {( o& e6 Z" T- U$ Z然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。3 N/ W/ g% C7 R
虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。: [/ N0 [1 s* c' i/ z( V
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h: ]0 z! V. n5 ?7 X9 X
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当前离线
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4 g, ^# S2 ]" u资金到账了，在线客服真的很不给力。8 g4 Y$ w8 |# h. |: R
就评一般吧。 |
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