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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑
- Q& U$ I4 C6 |/ o( m4 a* |. {7 [ m$ t) J
【会员论坛ID】：iwatch
, i4 q% V' e' E- q$ S1 V4 a【咨询公司】： 头头
8 g9 Z& V8 G" n' [( l; k5 o j【咨询内容】：8 I, `5 ~7 t- g9 ^+ m
/ y7 e4 |6 k* p1 |: \7 m: l. T ~; n
昨天在你家注册了个账号，今天参加活动存了1018。( e! A$ ^, o5 D0 \
# Q- z& I, f" X/ E' {2 ?
中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。6 q! [* {, L7 m, V+ {' [) ` X
难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？' Q7 W, G. R9 R" H) ?" D
3 Q5 ?7 E' a+ C, j
到现在还没回复我的资金的去向，真有这么难？7 G* B# N. P) ]% D# p
6 Z7 Q8 {7 O# p帮我追问一下，我转的两笔款去哪里了~ （附截图）! w* D4 Z* ^7 X1 s [% y" K
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" U$ |% w* N/ K0 e, Q% ~2 j, N谢谢~
t+ L3 z4 c, y/ w1 \下午就找了在线客服，一直没能解决，好像很难一样？
# F( S. u# G: x这庄可能太小了，老板兼会计，老板娘做客服？ |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。
1 i9 b* x# x) R# G: l |
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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8 O* ~' r) P K" }现在已经在提款审核中，但是还是没有得到任何解释。. N0 a( o6 j% {6 D5 Z" r; v6 T _8 C
如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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# Y% k& S; ]+ `9 T$ p- n( S$ ^当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
( O; `4 s: p, k, b# J+ l% X
% r# q" E4 z: m& X+ f f这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。 W+ p4 O: o* p3 ]3 M& \
. @" I% R* S. d" C; w只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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iwatch 发表于 2017-8-15 10:55% i* L8 h: c+ F' T. Q
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
& D0 c4 V/ G/ F, B7 x ~) y3 P: c' D, ]7 m/ x/ C
这个问题绝对不是这 ...
您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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4 Q8 T: \( s8 f% b6 S D客服妹妹，我最后说一次。
8 _3 k. r# f% D5 g0 f6 ^昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，
3 n, S D3 G0 _( X ~6 d8 T按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。
7 j! @0 v0 Z/ C! m- ? l# H2 w |
; S+ c# ?' t* P$ A' ?$ N% I+ l0 s然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。/ O T' P5 V( _% L* S3 L
虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。, Y" B) B5 i, @- C- I. Z( _' o
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当前离线
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/ C7 Y; h' Y1 I, y$ t8 [; z' m资金到账了，在线客服真的很不给力。1 [/ V6 v9 o |6 z `+ S
就评一般吧。 |
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