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当前离线
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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？ 1 E {0 v9 t* M& Z$ A
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当前离线
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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& Z$ Y8 E Y) q# p" k楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。; r* o# [& |4 _
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' `( Y/ F1 [# U会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。* |8 M. Z" n- J* }/ K i
7 F( E% Z. L! d6 y5 n
跟进情况描述：
+ A' l/ v( R' P, n0 M2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
6 s1 X/ n h8 d9 I, Q7 ~. o X9 a2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。7 x" H- T: ?7 o' b. b, _
2021-8-23 23:04【会员回复】——已到账
% R3 p M3 i% G2021-8-23 23:04【会员评价】——好评6 p+ N ~7 l- V7 y7 v
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本次咨询总结：
1 v; Z: W( K* d% T2 \5 N1 A& X本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
/ s1 M3 f% K: W [审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。
9 y; V4 |) M: X0 a
$ l- Z# q# w' p R" X- p" W6 R* W- l- m评价说明：
8 W( J) j7 c. n0 u! F e1 h& c& w1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
4 [$ c% x K9 o1 ~* _2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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您好，亲爱的会员：
4 x/ @/ ` g( _抱歉为您带来不便！ O% @: j* w9 {# S v: c
经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 14155 小时
本月在线: 122 小时
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 9274 小时
本月在线: 45 分钟
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 14155 小时
本月在线: 122 小时
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
% G' C+ b2 _4 X5 C& e如果收到了，请您对这次的事务进行评价 【好评、中评、差评】2 o+ ]8 n; Q" e* x6 u B
" I% m5 g/ |6 b1 \2 A {" J8 W评价说明：
# ~' H% {& T: H, N, j# Y1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理4 U4 ]- m, q- R: [+ f/ Q* k
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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