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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 5 ^( b4 @6 x+ y- N
& w4 h( m/ L2 A+ Y- A- ~$ T楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。1 I j0 p! x6 n- G; g) m: E a
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1 a& Z! l# I$ x5 ^. ]会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
, f& H0 M C& U# c8 N7 D: k8 o# v; W3 b
跟进情况描述：4 |/ `5 W9 ?( J: u: s' n7 G, g
2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
5 Z1 }. t: F: N8 r8 ^2 I2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。8 h& ?5 E5 r! x9 u0 H% O
2021-8-23 23:04【会员回复】——已到账
3 H* {0 c. |; X- t& P% Z2021-8-23 23:04【会员评价】——好评% ?) R, X: t3 y: k |8 E
5 d; D( a% L1 t" e本次咨询总结：' @$ F1 z L! b# z- R7 c2 _
本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。7 K$ A. I8 M% r
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。/ }% I/ _% o$ _5 o; T
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评价说明：! z Y$ d2 s- F
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
7 i, P" `: Q; ^/ h4 n8 b9 Q! i2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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您好，亲爱的会员：
4 i" l1 h- E' [$ y抱歉为您带来不便！
^/ t6 A3 Y: w" O经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
7 u" Y* \/ J ]. w# w* l) u如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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评价说明：" m, F- u, y- S5 M5 ^
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
0 \# y# _, ^: i8 _) C$ m; K* F2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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/ t6 j) W6 o3 i& g; b感谢您的好评 |
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