优惠论坛
Well123
注册
找回密码 |
天策评选的优秀公司,所有会员与公司发生的问题我们将负责尽力协助处理。
收起/展开
新晋公司
 

新晋公司具有驻站代表,并不在论坛纠纷服务范围内,请会员自行判断选择

  • 356
S级信誉公司
ManBetX万博
YZ
乐投
taptap(点点)
E世博
瑞丰国际
A级信誉公司
吉祥坊
星宝合营
乐动体育
B级信誉公司
bet365
C级合作公司
CMP
金星
LOKI
平博
  • 推荐主题
  • 热门活动
  • 币圈快讯
  • 商城动态
重要通知
 
论坛搜索
              搜索
Array ( [fid] => 6926 [description] => 本版块汇集天策优质原创美文,是天策会员智慧与灵感碰撞之源。 [password] => [icon] => 9b/common_6926_icon.png [redirect] => [attachextensions] => [creditspolicy] => Array ( [digest] => Array ( [usecustom] => 1 [cycletype] => 0 [cycletime] => 0 [rewardnum] => 1 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 3 [fid] => 6926 [rulename] => 加精华 [action] => digest [fids] => 6966,6903,6944,6958,6973,6728,6929,6874,6894,6896,6885,6857,6868,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) [post] => Array ( [usecustom] => 1 [cycletype] => 1 [cycletime] => 0 [rewardnum] => 75 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 1 [fid] => 6926 [rulename] => 发表主题 [action] => post [fids] => 32,52,67,447,1120,1151,1156,6750,6762,6763,6766,6769,6772,6773,6787,6796,6808,6809,6810,6813,6814,6820,6829,6830,6846,6856,6864,6865,6827,6930,6931,6776,6858,6880,6764,6932,6871,6758,6905,1116,6788,6812,6798,6736,6759,6842,6966,6767,6828,6924,6935,6936,6938,6940,6941,6826,6909,6803,6919,6911,6908,6881,6920,6912,6913,6921,6925,6922,6789,6818,6819,6872,6928,6866,6969,6891,6889,6888,6917,6939,6947,6961,6824,6815,6937,6943,6970,6869,1121,6934,6903,6974,6944,6958,6973,6728,6929,6874,6894,6765,6896,6885,6857,6868,1113,6778,56,6844,6878,6802,6933,6811,6923,6877,6875,6918,6892,6757,6832,6833,6836,6790,6838,6794,6791,6795,6793,6848,6837,6849,6850,6851,6852,6853,6854,6863,6882,6900,6902,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) [reply] => Array ( [usecustom] => 1 [cycletype] => 4 [cycletime] => 0 [rewardnum] => 0 [extcredits1] => 0 [extcredits2] => 0 [extcredits3] => 0 [extcredits4] => 0 [extcredits5] => 0 [extcredits6] => 0 [extcredits7] => 0 [extcredits8] => 0 [rid] => 2 [fid] => 6926 [rulename] => 发表回复 [action] => reply [fids] => 32,52,67,447,1120,1151,1156,6750,6763,6766,6769,6772,6773,6787,6796,6808,6809,6810,6813,6814,6820,6829,6830,6846,6856,6864,6865,6827,6930,6931,6776,6858,6880,6764,6932,6871,6758,1116,6788,6812,6798,6736,6759,6842,6966,6767,6828,6924,6935,6936,6938,6940,6941,6826,6909,6803,6919,6911,6908,6881,6920,6912,6913,6921,6925,6922,6789,6818,6819,6872,6928,6866,6969,6891,6889,6888,6917,6939,6947,6961,6824,6815,6937,6943,6970,6869,1121,6934,6903,6974,6944,6958,6973,6728,6929,6874,6894,6765,6896,6885,6857,6868,1113,6778,56,6844,6878,6802,6933,6811,6923,6877,6875,6918,6892,6757,6832,6833,6836,6790,6838,6794,6791,6795,6793,6848,6837,6849,6850,6851,6852,6853,6854,6863,6900,6902,555,6783,6799,6845,6895,6817,1111,6873,6870,6821,6951,6879,6876,6948,6904,6950,6956,6862,6886,6957,6779,6907,6855,6945,6952,6954,6955,6959,6914,6965,6971,6972,6960,6953,6942,6910,6949,6962,6963,6964,6927,6926 ) ) [formulaperm] => a:5:{i:0;s:0:"";i:1;s:0:"";s:7:"message";s:0:"";s:5:"medal";N;s:5:"users";s:0:"";} [moderators] => [rules] => [threadtypes] => Array ( [required] => 1 [listable] => 1 [prefix] => 1 [types] => Array ( [1570] => 年终总结 [947] => 版主推荐 [1571] => 优质好贴 [1572] => 其他征文 ) [icons] => Array ( [1570] => [947] => [1571] => [1572] => ) [moderators] => Array ( [1570] => [947] => [1571] => [1572] => ) ) [threadsorts] => Array ( ) [viewperm] => 9 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 31 67 68 69 73 75 76 81 83 84 87 89 90 91 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 7 8 92 [postperm] => 38 66 74 79 85 86 1 2 3 [replyperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [getattachperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [postattachperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [postimageperm] => 26 22 11 12 13 14 15 27 43 44 60 61 62 63 64 19 67 68 69 73 75 76 83 84 87 33 38 57 58 65 66 74 77 79 80 85 86 1 2 3 92 [spviewperm] => [seotitle] => [keywords] => [seodescription] => [supe_pushsetting] => [modrecommend] => Array ( [open] => 0 [num] => 10 [imagenum] => 0 [imagewidth] => 300 [imageheight] => 250 [maxlength] => 0 [cachelife] => 0 [dateline] => 0 ) [threadplugin] => Array ( ) [replybg] => [extra] => a:2:{s:9:"namecolor";s:0:"";s:9:"iconwidth";s:2:"60";} [jointype] => 0 [gviewperm] => 0 [membernum] => 0 [dateline] => 0 [lastupdate] => 0 [activity] => 0 [founderuid] => 0 [foundername] => [banner] => [groupnum] => 0 [commentitem] => [relatedgroup] => [picstyle] => 0 [widthauto] => 0 [noantitheft] => 0 [noforumhidewater] => 0 [noforumrecommend] => 0 [livetid] => 0 [price] => 0 [fup] => 6831 [type] => forum [name] => 天策美文 [status] => 1 [displayorder] => 3 [styleid] => 0 [threads] => 1997 [posts] => 196850 [todayposts] => 0 [yesterdayposts] => 0 [rank] => 13 [oldrank] => 17 [lastpost] => 948100 如何判断值得信任的菠菜公司 1706554009 damulong1256 [domain] => [allowsmilies] => 1 [allowhtml] => 1 [allowbbcode] => 1 [allowimgcode] => 1 [allowmediacode] => 0 [allowanonymous] => 1 [allowpostspecial] => 21 [allowspecialonly] => 0 [allowappend] => 0 [alloweditrules] => 1 [allowfeed] => 0 [allowside] => 0 [recyclebin] => 1 [modnewposts] => 2 [jammer] => 1 [disablewatermark] => 0 [inheritedmod] => 0 [autoclose] => 0 [forumcolumns] => 0 [catforumcolumns] => 0 [threadcaches] => 0 [alloweditpost] => 1 [simple] => 16 [modworks] => 0 [allowglobalstick] => 0 [level] => 0 [commoncredits] => 0 [archive] => 0 [recommend] => 0 [favtimes] => 0 [sharetimes] => 0 [disablethumb] => 0 [disablecollect] => 0 [ismoderator] => 0 [threadtableid] => 0 [allowreply] => [allowpost] => [allowpostattach] => )
打印 上一主题 下一主题
有感支付掉单给玩家带来的影响以及客服处理方式的重要性
  [复制链接]
avatar
跳转到指定楼层
1#
2017年到了,劫持并没有能阻止天策欣欣向荣的向前走; {6 i+ \2 x( j
作为天策的一份子,也排除万难的跟着天策的步伐,生怕掉队,,
* x' A( \0 x$ |# o! y最幸苦的莫过于版版们,不留余力的为大伙谋福利,解决五花八门的问题,有你们真好,,,
$ E, a% m6 ]0 S4 g
, R% v7 j1 e5 h  T/ w新的一年,不开心,不是输钱。而是掉单了!一副生无可恋的样子,,,," f4 r2 @' o- M/ _6 x' H' L- ~% A: ^$ I0 ^. g

" H7 \. o8 ?, j1 O7 O

3 h( A# [2 R6 }关于掉单,论坛也有过不少帖子1 ~: T4 m0 z; b) u. e

$ |& h$ {& m2 Y7 p
' w4 t- Z0 Z9 z* F$ Y3 M5 }% i
有出来吐槽的
( A: @( C/ Q# `1 A( E# J% v3 m2 ^( Q

6 |1 |5 n/ @4 E9 L有出来骂人的
( o. }; K' R6 I0 W8 \- q
' ]  E3 ^# H; u0 E: F; Y5 I* R

) W7 Q" ~9 F; S6 B有哭成泪人的
! H$ J+ o2 q4 R+ ^6 U) k' o  y; v% U9 `7 G" ?# J

" ?6 ^/ s  h+ R+ h总而言之,掉单,具有杀伤性,和摧毁性,同时具备了物理攻击和魔法攻击两种属性,,,
" Q1 Y2 F# `2 [7 |5 l; i
0 \1 ?8 O: o! v/ M  T: @/ U

2 ~$ s* X) H* l$ ~3 c而这种伤害,我们更多的是把它归结为公司造成的,一直把公司列为罪魁祸首!
: ?( P) ^; x: @& E, f$ Z2 r" _
, j7 b8 W" _5 `0 \* }& O, N# ^
$ Y/ H- K! ?# s- d
因为钱是转给你公司的,卡上钱是被划掉了的,公司却没有给相应额度的上分。5 A/ D. W9 m% T  V7 f$ r
* x% p  p3 Z* m. _: A: e2 N3 c
9 Q2 X: X& D# z
然后造成玩家情绪波动,游戏亏损,清代离场,,所以掉单被定义成一种套路,,
" [+ N; m. a$ K1 T1 \1 G+ |
: a, R! m0 A) y- [- h
2 x& L+ s% q. X* w% ^) g' F' X8 K
1 t% N( w, @0 J/ [7 ]
9 \0 n$ G' h# U  a; ^" Y0 d
接着,公司站出来了:让我想一想静静,,,
: S* m1 {( `( a+ b3 p% ]7 Q* y; |% K1 I  y
) J0 h1 b* r0 J: J) G
钱是让第三方给我的吧?钱是扫微信递交的吧,钱,,钱,,,这个钱我也没收到呀,3 Z. I# f" N  [- i
7 S. q) w' v: p

) Y  X' h* B: S" |还要在天策被劈头盖脸的羞辱,怎么比窦娥还冤呀!!
# G+ q0 r: u, \0 ]: \1 e% `8 z& d. Q

" x" ~4 K, H: Y6 a0 p3 \4 L根源在哪里?
+ d$ k  I% ^% U, S. ?9 Y; j/ G2 V根源是作为沟通桥梁的客服身上,虽然谈不上翻手为云,覆手为雨的超强能力,但一个公司留不留得住老客源,能不能吸收新血液确实是比较关键的一环, ~) U+ F4 U- v9 g1 p, G
* E4 ~/ a6 X4 v1 |- |

9 Z) i8 o1 f. Z5 {客服懂每个银行查详单,查流水,查电子单的具体操作吗?
* `+ F. h' [8 T; P0 W  z
5 C7 R' h' H* U) N/ ]! q6 N  n
. G1 Q' m9 g, A: V
客服懂每个娱乐平台,每个娱乐项目的流水更新时间延时多久吗?. ~# z5 p+ u$ Q5 x; l

- R, ^7 s0 }6 R1 l5 [7 M1 f

1 k# p: E" `0 m  S' B客服懂自家的支付方式的时效效性和最优化吗?2 n/ P: o- C6 E) g/ {

& k! I+ P; U% k
2 E  G6 G: D' [+ D! q
客服懂常规问题发生后,正常解决所需时间多久吗?- ~5 `( A+ q; Z- F  C
# T# ^. d9 C# [4 Y

' h3 _: K0 f, X: Q联系第三方,或者微信,或者银行的电话,客服 等有效方法你们都能提供吗?
. F' i1 }. i8 {* k0 s) c7 p: l/ j! C1 {( B, E+ O

) z5 h7 w! Z/ b' o5 v8 e4 P有统计过什么问题发生的频率最高,什么问题解决最方便快捷吗?. K  I9 F9 j, E2 _! Q, Z

. i% b2 A( d: X8 ]) m  P- {
- k3 M/ q/ Q$ O0 M( i
还有太多太多,,,- f) b, @) j, V! s. \& C+ W
% g8 J: M; x  C) T" m
) [/ g; H5 I( X6 Z) |+ P% S1 b
矛盾就是从客服这里产生的,一句请提供,一句没收到, 很容易,
4 E+ _& {6 m& m/ c6 x7 P$ p8 n% d+ z* M, h! ^+ |7 ~' S# i
  |' P2 ^5 x& D0 E( q5 e* E7 v4 F) u
打发玩家走人的同时,也顺带打上了个保质期,有些过了,就再也不回来了
# C& y" X- \( W# j2 D: R* T2 R  t" B3 Z$ F

8 l3 X2 b4 D1 _& _6 K( V5 H但能引导玩家去找到问题所在,协助玩家解决问题却不容易,,," Q$ X5 P* @5 o/ f/ y2 A/ F

% Q% P. R+ v' p0 m' g' C2 D# }; \2017   向那些
% h7 |8 P/ e" R/ Y6 t; F' H
8 y' y5 ~) R$ ~: d1 }

% k3 _. z2 a2 w$ j6 {陪着你笑陪着哭
( v% m: h, o! Z, e) ^( T
  i; b5 k/ o9 @7 I/ h, g

: ^& T$ J) U" d) j! S) U陪着诉苦陪吵闹" l  x( j1 s* w& D
( J% t6 x' j/ u8 `! _" f( z

) G. c- q# K0 L9 N1 Z  S陪着无聊陪着睡不着,还陪着感冒,偶尔分担伤口的客服,以表敬意!!!* i- t- A9 k5 k% G) z  M/ c

5 a" o" D1 I' \% B. z; q" \
/ M2 Q* K- k3 A, |9 g
avatar
 
这是一个在菠菜圈里混,逃不掉的事情,相信大家也都遇到过,客服对于一个公司来说确实非常重要。建议1A奖励

评分

参与人数 1活跃币 +20 策小分 +17 收起 理由
avatar 天七星 + 20 + 17 赞一个!

查看全部评分

avatar
2#
掉单就等等啊 ,等公司收到钱了  就上分了。{:4_97:}
avatar
3#
信誉没问题的话,掉单是不需要担心呦
头像被屏蔽
提示: 作者被禁止或删除 内容自动屏蔽
avatar
5#
主题回复处广告图案-天策传媒
掉单的时候真是心惊肉跳的了
avatar
6#
掉单的时候客服应该协助帮助客户处理才好。
avatar
7#
遇到专业的客服 遇多等三十分钟就能帮你搞好.遇到不懂的.只是让你等.等完今天等明天
avatar
8#
遇到掉单是件很不爽的事情
avatar
这个有时候还是让人心烦的拉
avatar
掉单这个有时也是很无奈了。
avatar
11#
遇到掉单是没办法啊!只能找客服解决了
avatar
12#
都有掉单的经历吧,还是很郁闷的,跟客服好好协商解决吧
avatar
碰到掉单真的是非常的要命的
avatar
14#
太长不看了,调单应该是公司要积极处理的
avatar
15#
所以公司选一个好客服还是很重要啊
avatar
16#
碰上掉单真是倒了大霉。
avatar
高博亚洲和泰亚众鑫处理都还不错,其他公司呵呵
您需要登录后才可以回帖 登录 | 论坛注册

本版积分规则

:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
{:8_286:} {:8_287:} {:8_288:} {:8_289:}
{:8_290:} {:8_291:} {:8_292:} {:8_293:}
{:8_294:} {:8_295:} {:8_296:} {:8_297:}
{:8_298:} {:8_299:} {:8_300:} {:8_301:}
{:8_302:} {:8_303:} {:8_304:} {:8_305:}
{:8_306:} {:8_307:} {:8_308:} {:8_309:}
{:8_310:} {:8_311:} {:8_312:}
{:8_313:} {:8_314:} {:8_315:} {:8_316:}
{:8_317:} {:8_318:} {:8_319:} {:8_320:}
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake:
未有绑定记录
 


Powered by 天策论坛   © 2007-2025 天策论坛 | 小黑屋 | 手机|
1717 : 0