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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑
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0 X" _7 r' x# E. B- J( I+ p【会员论坛ID】：iwatch1 k% s$ [ K8 g: _
【咨询公司】： 头头
) L0 z6 [3 F- V4 H【咨询内容】：) L+ U5 s2 }7 {
) m7 O) c4 T' h昨天在你家注册了个账号，今天参加活动存了1018。9 S( l3 j. M7 L- b. P
( D& ^9 A4 P: _; W5 c) E中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。. I) M$ r5 {+ v x6 O6 [) P. P
难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？. |" V8 `+ }- @: k1 Z% I/ @9 z
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到现在还没回复我的资金的去向，真有这么难？
! p+ C! c1 ], l5 U
7 I8 X2 M: m0 x9 e帮我追问一下，我转的两笔款去哪里了~ （附截图）
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! l7 _8 }1 E: G5 x' ?2 e0 P
谢谢~
# Z. G2 M$ O$ D% A! G下午就找了在线客服，一直没能解决，好像很难一样？9 p3 @5 L7 I' S8 a+ W: j5 H
这庄可能太小了，老板兼会计，老板娘做客服？ |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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2 o1 p+ P/ z) }现在已经在提款审核中，但是还是没有得到任何解释。0 E0 g/ ]7 u2 [- j k4 K$ o
如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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* ~2 [( f& w7 q8 F6 F当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
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0 l$ n' H8 n! c) O+ _这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。
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2 U, `) j2 h+ G! C# l* m6 [& R只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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iwatch 发表于 2017-8-15 10:55
+ U. Y9 E3 A6 C当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5. O! J8 c" B+ @4 L+ S" R* l/ b- [8 c Z
! N9 a0 a, E) \0 y* q这个问题绝对不是这 ...
您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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客服妹妹，我最后说一次。8 u$ W5 y* @, ^- t( \% U1 @
昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，
$ ]5 J+ v( X# t: h1 ?按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。
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然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。/ U; S( J/ h6 N# V8 @4 V
虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。
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9 I! ~6 d1 [ V7 o3 l2 p资金到账了，在线客服真的很不给力。9 L% Y4 k; y) g* M; w) b" {4 W) \
就评一般吧。 |
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