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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 / N3 [2 O" L- S7 ^$ X
& {$ ?& B8 U- i" d- e楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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% \, r9 O/ D" V4 `会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。5 }+ z- c/ C6 E( l9 a
% [/ s0 L$ U" m跟进情况描述：* E4 k1 c' G4 Z0 z8 w/ W
2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
: V1 y9 e, s" C+ O! f2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
9 ?: M4 R- }7 m+ E2021-8-23 23:04【会员回复】——已到账- ]) b8 s+ M: p( E9 a! K4 o6 X
2021-8-23 23:04【会员评价】——好评
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本次咨询总结：4 j4 U) O [6 v% x3 M' g
本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
; F2 z& c/ x+ j审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。/ b4 Y- @8 M3 X* d
7 X/ ~( {. k$ q, G1 c0 a3 N评价说明：
! G# X, {; v! C2 P5 ~5 h8 d! p1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理( I- a- Z; I- S' G1 j+ `
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。2 T& d$ {, R$ d
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您好，亲爱的会员：
$ s+ D( f3 \5 q( d抱歉为您带来不便！
# J) `7 o" y# w& ^+ K7 u经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
: m, x) W6 X6 }0 h( e& D' b如果收到了，请您对这次的事务进行评价 【好评、中评、差评】' Q( i$ F- c% ]/ O1 U3 T
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评价说明：
$ r# Q0 _6 k5 y$ u4 w! h: [" D) I1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
0 _3 X7 z+ M" Y8 D# j# ]* ?5 p/ F2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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- }; t6 q/ W* e5 ]0 |感谢您的好评 |
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