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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？ # G) a4 e" n5 Z/ T7 D3 o8 `
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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4 p6 z, Q" R) V: z, P+ _楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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( [0 \7 S0 Q! \-----------------------------------------------------------------------------------------------------------------------
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。/ y b: @ u1 N5 q0 k1 r/ I, J/ [
2 i3 U6 a8 l- v" Q9 `& q
跟进情况描述：
/ e; l; o3 X0 c* h" w& M+ D5 P2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服% b! _7 b, }5 k
2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。, b( h6 F2 Y! Q! d) }
2021-8-23 23:04【会员回复】——已到账
- q9 X% p( i- a: m) B2021-8-23 23:04【会员评价】——好评
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, V: k( R: p, H, I" g. U5 R$ @+ {本次咨询总结：+ v2 Y+ ~5 @8 S9 c
本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
8 ]6 r3 U2 v5 w2 m6 b审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。: z& r) o$ N0 ]
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评价说明：+ y5 K* X& n& T+ {
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理' r, c) A" b, k5 J- t) _1 `4 Z' d
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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您好，亲爱的会员：% |5 ^" N2 i0 J" a, F
抱歉为您带来不便！6 t6 t( z* ^. ] F& j( n" E1 i
经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
) C" Y: u4 k2 ?8 g6 ]如果收到了，请您对这次的事务进行评价 【好评、中评、差评】& Z: N3 k! f/ O+ L+ _8 ]6 l
4 k5 T2 {7 A7 @; C# v6 ^) b评价说明：
l1 Z" O" k" [; s! j& U1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
8 e4 z+ J$ v& Z% t+ L- X# h2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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$ k; m1 b% J3 |6 V: A4 H
感谢您的好评 |
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