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富易堂客服请进，贵司财务系统出问题了吗？
[复制链接]
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当前离线
经验:
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总在线: 2130 小时
本月在线: 0 分钟
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9 `8 {" t8 R& t) v# B3 I; T
- n: ]4 M( b7 d上午在线支付存款2百~参加贵司今日活动~存款订单支付成功~网银扣款也成功~但贵司站内却显示存款失败！+ Z8 |% j# ^2 r) P( n0 j
还有1小时活动开始~请你赶紧处理一下~谢谢
/ G- I6 c" Q5 F0 f咨询在线客服得知~不是掉单~是财务系统缓慢~客服说稍后调整上分~活动要求在线存款上分的~这样可吗？
7 H ?* q+ G, g5 X+ E# f& ?+ e6 P- E, E1 r |
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子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，
( T& z3 K g# q$ k/ `等等就可以直接报名抢楼了，不用太担心喔！:) |
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当前离线
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2015/10/22 11:03:00 在线存款 PDRLRB1510211394428 RMB 200.00 失败
- J, |# h" m& f4 g3 S: [% y; { |
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问下贵司财务~多久可以处理好呢？8 K/ c, e4 i9 g" ^$ ~; w
目前还不确定时间 很抱歉 他们一旦上分会通知我们的1 r; j7 j: w* ]# S) S3 w
11:39:04* B$ [% ]- @ O+ p
现在我查询到，存款失败呢，什么情况？？？
7 E+ u8 ?7 u. E, }! L: _! b因为太久没有查询款项，系统会自动显示失败; M4 p- {* ~3 \" K0 ^ E
等等财务查询款项会帮您调整上分的
. h6 M$ x8 k5 q" H T11:42:29
/ ]( g& @ E. o. S% @, W调整上分不可以！活动要求在线存款上分的！
/ g. U# x, o! l; n没关系，我会帮您备注起来的
" @0 z. Z, s: G1 k( Y, B9 c11:43:342 h: B) {8 Q4 m3 b9 Q7 O' k
请你继续跟进~我再同时需求论坛客服帮助
* I& i0 T# }& K+ E% W: z% Z嗯嗯 财务说他正在帮您调整了
4 f0 G+ s3 t- N我这里有帮您备注了～ 他们审核存款就会知道了
* T: f$ |# q0 G11:51:07' R5 k: _$ R) s. T2 k8 Q% G$ ?+ Q
亲 已经帮您调整上分了, M8 ]5 {! M0 d O. g; H [5 E4 a
11:58:15, O: |: K" o$ U2 Y5 Q
问题是调整上分~不符合活动要求呢？# p9 g3 w4 r, {- U$ N0 W
我在咨询论坛客服呢
7 k/ s+ e+ q6 g您是特殊例子，您的确是有用在线支付存款，只是因为太久没收到款项系统变成失败
* e9 U% W# B. U0 P! F) E我有帮您备注起来了
2 E0 N9 {8 t/ `0 W. H! _11:59:47$ j7 L- l; u/ ]9 T, j, c
这个应该你说了不算的~要论坛客服同意才行吧？ |
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富易堂赵云 发表于 2015-10-22 12:51
) j1 @- d: c4 ]/ C; S/ F3 B. G子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，
. @2 w' @4 l- E) N6 ~等等就可以直接报名抢楼了， ...
6 d) N6 f* k# O2 G! e: F) t谢谢赵云解答~我9月16日PM过我的富易堂账号的~刚才也打招呼的方式说了我的账号~还需要再PM吗？ |
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