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[lastpost] => 2815029 会员lantianyun请求帮助解决易仔冻结账号和黑1923元的问题 1773661243 lantianyun
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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？ # r6 G; u* h3 N( j9 J
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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2 Q; p2 K$ | |) C$ Y, ?, j6 N楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。4 Y9 x A# g% [
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2 |% u m* \0 ~& `会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。. c4 _; @# F/ p. V, s
- ^# ^& o% o& B6 Z+ e7 h$ _! S i5 G跟进情况描述：
2 ?4 A7 Z {( o1 O/ ]) \( W5 s2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服: V0 Z7 g7 Z4 u+ o6 y q# L
2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
4 h/ V6 Z( s, T# u* U6 A2021-8-23 23:04【会员回复】——已到账
3 a( R7 B; S6 y2021-8-23 23:04【会员评价】——好评2 N$ U9 l7 v) L' q9 r5 z) d
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本次咨询总结：
w0 Z/ X/ _# z6 j# F本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
! H" r! j7 O5 @# _( `- Q审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。
1 h0 z4 V( \4 n( o9 D! ?9 J+ H" w: K& l8 L' u1 T6 z! d& ]. J
评价说明：
7 X# S5 y! G, Z; B- H1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
: p7 j9 f8 K$ ]6 c* O* U2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。* ?5 |3 \- a4 G) v9 R6 X1 [+ l2 k( K% Z
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您好，亲爱的会员：% \7 ]! I1 f) |/ h* h
抱歉为您带来不便！
: j# }. E' X$ Z ^经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？3 y/ N7 }2 i1 I( l t8 Z
如果收到了，请您对这次的事务进行评价 【好评、中评、差评】( A( b; k$ g2 O; j, a# d
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评价说明：
9 e( i$ F8 g# e9 _( W5 H% b/ o! g1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
+ Y3 D3 |# O% O1 K& N2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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) T' E$ f8 a% d Y; q1 U
感谢您的好评 |
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