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)
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本帖最后由 天策-瑶娥 于 2022-11-22 14:53 编辑
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0 Y- R+ s# A! w【会员论坛ID】：初中生杀庄+ z8 R+ i4 v+ V! s0 D1 X) Q
【咨询公司】：乐动体育 Q$ d+ G/ O* C+ l; ]& [! ]
【公司账号绑定】：无9 i8 z4 i8 l3 }2 n$ H
【咨询内容】：我提供了所有需要的资料 然后报纸与居住证明事先说过没有办法提供 也标注了 论坛的客服也说了可以替换其他的 但是回复的是资料不行 客服解释一下0 \7 ]8 N0 w" d" ^$ \5 W5 B. F
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当前离线
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑 * I: p% g* U* t
9 u+ \% o( s. g2 Q m) B你好，这边会帮您联系驻站客服，给您提醒一下，咨询区是让会员有多一个渠道联系客服，不会强制公司客服前来回。: {8 E: l3 t9 u4 b5 f; H$ O1 y4 N
' y' r4 G' U, e. P& v9 t---------------------------------------------------------------------------------------------------------------------1 z0 |! }3 V7 M- L' p
% E+ X. A l4 s- F u5 h跟进情况更新：
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2022-11-22 08:28【版主回复】——版主-瑶娥接受咨询并转达客服
4 R8 u2 S8 L' G2022-11-22 18.10【客服回复】——客服告知楼主依照邮件内容给予相关部门其他需审查资料，如无法提供，于邮件内告知并请相关部门提供备用资料审核
0 Z9 j9 |$ W0 U2022-11-22 23.30【版主回复】——版主要求会员对本次咨询进行评价
/ F! S4 I% o% b7 o; I2022-11-24 16.42【版主回复】——超过48小时未评价，默认【中评】4 S; l3 V- {, Z* F0 n/ O
. ~' c' a! w5 t' E( P- H. A" }& e
评价说明：0 D' w$ a" a% q- `
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理* @6 r- {4 u/ m7 @0 x Z
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。% w) z1 i$ l9 p9 O
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当前离线
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我与11月7日发送邮件，客服11月17日回复的我。 |
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当前离线
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我用流水单替代了居住证明 机动车销售证明替代了报纸 我都说明了 报纸是买不到不是不买 居住证明因为居住在本地与户口簿同一个地方 无法开具 |
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当前离线
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2 Z# f+ T1 L ~* N2 D; v
论坛驻站客服 明明都说了可以替换 然后现在又这样 到底是什么个意思 |
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H, |3 |8 p3 }- B, k" ~/ b
楼主有没问什么原因不能替换，或者刚好楼主替换的资料是不对的或不符合的，还是楼主再去询问一次。 |
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当前离线
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楼主在这提醒一下，我们咨询区有咨询发帖格式的哟，不然帖子将会移到违规区。这次瑶娥已经帮您更改了 |
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您好，请依照邮件内容，给予相关部门其他需审查资料，如无法提供，请于邮件内告知，请相关部门提供备用资料审核 |
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当前离线
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当前离线
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楼主，客服已经回答您了，楼主根据客服说的完成吧，在这还请您为本次的咨询做出评价中评、好评、差评。谢谢！8 L8 f5 ~1 i, s' C/ l2 o
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当前离线
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天策币:
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总在线: 13689 小时
本月在线: 75 小时
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑 % F w3 R$ c- x: x: J
/ m# Y, C9 q1 d+ t O8 J5 l: u您好，由于楼主超过48小时未给予评价，版主这里默认评价为【中评】并提醒您若多次发咨询主题，但从不进行主动评价，论坛不再受理其咨询事务，请您注意一下哦，谢谢！ |
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当前离线
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